Training Specialist

2 days ago

Makati City, National Capital Region, Philippines Billease Full time ₱900,000 - ₱1,200,000 per year

About Us

Billease offers you the easiest way to afford what you want and need today. Our brand centers around making shopping and payment processes seamless and convenient. Our customers have diverse lifestyles and are looking to enhance their shopping experiences both online and offline. It's essential for us to embody the core of our brand name Billease, a combination of "bill" and "ease," pronounced bilis, which means speed or swiftness in Filipino.

Discover more about us here:

The Job

Key Responsibilities:

Training Delivery and Support:

  • Conduct on-site training sessions for Sales Associates, focusing on Billease products, sales techniques, and customer engagement strategies.
  • Ensure all SAs have a thorough understanding of sales financing processes, policies, and best practices.
  • Provide ongoing coaching and mentorship to enhance individual and team performance.

Performance Evaluation:

  • Monitor and evaluate SA performance in the field, identifying strengths and areas for improvement.
  • Provide actionable feedback and implement tailored training plans to address performance gaps.

Process Improvement:

  • Collaborate with the sales leadership team to streamline and improve field training processes.
  • Develop training materials, tools, and resources that align with Billeases objectives and values.

Field Engagement:

  • Conduct 100% fieldwork to observe and support SAs during live customer interactions.
  • Act as a liaison between the SAs and management to address challenges and implement solutions promptly.

Data Analysis and Reporting:

  • Leverage analytical skills to track training outcomes and SA performance metrics.
  • Prepare and present reports on training effectiveness and recommendations for continuous improvement.

The Ideal Candidate

Experience:

  • 2 years of Solid Training experience
  • Preferably has Sales Training experience

Skills and Competencies:

  • Strong process orientation with the ability to implement structured training methodologies.
  • Analytical and evaluation skills to assess SA performance and training impact.
  • Excellent communication and interpersonal skills to motivate and engage diverse teams, particularly in their assigned area's local language.

Work Environment:

  • Willingness and ability to work 100% in the field, traveling to various locations as required, including weekends and non-standard work hours.
  • Must be willing to work in Makati and Mandaluyong
  • Flexibility to adapt to different work conditions and team dynamics.
  • Ability to coordinate effectively with cross-functional teams, including sales, operations, and training.

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