Recruitment and Admin Specialist

Build Futures While Supporting Healthcare Excellence

Shape the future of care by building careers that matter. In the fast-growing healthcare industry, every hire counts toward delivering quality support. This role gives you global exposure in recruitment and administration. Step beyond your comfort zone, grow your expertise, and enjoy balance while making a meaningful impact.

Job Description

As a Recruitment and Admin Specialist, you will oversee end-to-end recruitment, onboarding, and administrative processes to ensure smooth operations and compliance. This role combines recruitment expertise, candidate experience management, and care professional support while handling key office administration tasks for seamless service delivery.

Job Overview

Employment type: Full-time

Shift: Mid Shift (1:00 PM - 10:00 PM PHT, M-F)

Work setup: Onsite, Makati

Exciting Perks Await

• Day 1 HMO coverage with free dependent
• Competitive Salary Package
• Prime office location in Makati (Easy access to MRT stations, restaurants, and banks)
• Mid shift schedule
• Fixed weekends off
• Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
• Unlimited upskilling through Emapta Academy courses (Want to know more? Visit )
• Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer
• Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more)
• Unlimited opportunities for employee referral incentives across the organization
• Standard government and Emapta benefits
• Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
• Fun engagement activities for employees
• Mentorship and exposure to global leaders and teams
• Career growth opportunities
• Diverse and supportive work environment

The Qualifications We Seek

• Minimum 3 years of experience in end-to-end recruitment service
• Well-developed administration skills
• Excellent communication skills; confident in speaking, reading, and writing in English
• Strong understanding of the values and culture of the healthcare industry
• Confident and self-motivated with the ability to build and maintain positive relationships with candidates and colleagues
• Proven experience in candidate screening and selection
• Strong interpersonal skills with the ability to build rapport quickly
• Proficiency in IT systems with experience in Microsoft Office and Applicant Tracking Systems; ability to learn and adopt new technologies
• Excellent organizational and prioritization skills with the ability to work accurately under pressure
• Resilient team player who is self-motivated and results-driven

Core Competencies

• Driving results
• Customer focus
• Influencing
• Teamwork and collaboration
• Communication and relationship management
• Living the values of Home Instead
• Agile learning

Role-Specific Competencies

• Resilience
• Adapting to change
• Planning and organizing

Your Daily Tasks

Recruitment Support

• Manage recruitment administration and ensure compliance with legislation, regulations, and franchise standards
• Maintain candidate communication and manage the end-to-end recruitment process to deliver a positive experience
• Monitor recruitment channels for new candidate inquiries
• Process pre-employment checks and collate documentation, including sending and following up on references
• Send electronic contracts, welcome emails, and activate new hires in the people planner system and payroll after recruitment checks are satisfied
• Update and optimize job boards and recruitment sources
• Communicate daily with the office/line manager via telephone, email, and Microsoft Teams
• Perform additional duties necessary for the successful operation of the business
• Ensure compliance with Equality, Diversity, and Equal Opportunities policies in employment and service delivery
• Contact applicants promptly and conduct telephone interviews to assess candidate suitability
• Upload candidate profiles into the applicant tracking system (ATS) after the initial screening call
• Schedule face-to-face interviews with qualified candidates using the company calendar
• Set up Disclosure and Barring Service (DBS) criminal record check applications and arrange ID verification appointments
• Set up and monitor e-learning for successful candidates

Care Professional Development Support

• Allocate Care Professional online training through the MyLearning Cloud training system
• Monitor training completion and follow up with Care Professionals who miss deadlines
• Monitor the people planner system for expired tasks such as supervisions and appraisals
• Assist the care management team in scheduling training, support visits, supervisions, and appraisals
• Send reminders to Care Professionals about required or optional training and events to maximize attendance

General Administrative Support

• Monitor the people planner system for expired documentation (e.g., MOT certificates) and coordinate resolution with Care Professionals
• Track and flag key events such as birthdays and work anniversaries for recognition by the care team
• Monitor the main company inbox, forward emails to the appropriate team members, and raise tasks in the people planner system as needed
• Provide telephone support during peak periods or when staffing is limited
• Maintain Care Professional folders on Microsoft 365 by updating documents, organizing files, and preserving folder structures
• Participate in daily office meetings and other office and care team meetings as required

About the Client

Our client, Home Instead UK, is a trusted provider of high-quality home care services, committed to enhancing the lives of older adults with compassion and respect. With a strong reputation built on personalized care, they combine global standards with local dedication, fostering an environment where care professionals thrive and clients feel supported every day.

Welcome to Emapta Philippines

Join a team that values camaraderie, excellence, and growth. Recognized as one of the Top 20 Dream Companies of Filipinos in 2024, Emapta stands proudly alongside industry giants, offering stability and exciting career opportunities. Your career flourishes here with competitive compensation, international clients, and a work culture focused on collaboration and innovation. Work with global clients across industries, supported by a stable foundation and like-minded professionals passionate about making an impact. We empower your success with opportunities for personal and professional development in an inclusive environment. Apply now and be part of the #EmaptaEra