Application Support Specialist

1 day ago

Manila, National Capital Region, Philippines Macquarie Group Full time $40,000 - $80,000 per year

Application Support Specialist | Privileged Access ManagementJoin our global Privileged Access Management team, which is part of the Identity and Cyber Security group within our Technology division. We provide and maintain central solutions and tools to manage privilege access to Macquarie systems and applications, as well as prepare for, protect against and respond to Cyber Security events. At Macquarie, our advantage is bringing together diverse people and empowering them to shape all kinds of possibilities.

We are a global financial services group operating in 34 markets and with 55 years of unbroken profitability. You'll be part of a friendly and supportive team where everyone - no matter what role - contributes ideas and drives outcomes.What role will you play? In collaboration with other teams, you will provide Level 1 support and triage as well as resolve support tickets and identify failure demand root causes.

You will also provide ad-hoc reports, analyse data and maintain end-user documentation. What you offer4+ years' experience in a support role

Basic SQL knowledge and a good understanding of databases such as MYSQL, Oracle, etc.Experience with tools such as Splunk, Jira, Confluence, Jmeter, etc.Experience in Cyber SecurityExperience with any of the following is an advantage:Privileged Access Management and/or Identity Access Management domains and concepts

Identity Security or Cyber Security products, such as CyberArk HashiCorp, etc. We love hearing from anyone inspired to build a better future with us. If you're excited about the role or working at Macquarie, we encourage you to apply.

About TechnologyTechnology enables every aspect of Macquarie, for our people, our customers and our communities. We're a global team that is passionate about accelerating the digital enterprise, connecting people and data, building platforms and applications and designing tomorrow's technology solutions. Our commitment to diversity, equity and inclusion

We are committed to fostering a diverse, equitable and inclusive workplace. We encourage people from all backgrounds to apply and welcome all identities, including race, ethnicity, cultural identity, nationality, gender (including gender identity or expression), age, sexual orientation, marital or partnership status, parental, caregiving or family status, neurodiversity, religion or belief, disability, or socio-economic background. We welcome further discussions on how you can feel included and belong at Macquarie as you progress through our recruitment process.

Our aim is to provide reasonable adjustments to individuals who may need support during the recruitment process and through working arrangements. If you require additional assistance, please let us know in the application process.

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