Facilities Manager

2 weeks ago

Manila, National Capital Region, Philippines QBE Group Shared Services Centre Full time

The purpose of this role is to oversee the management of corporate real estate activities across multiple locations, ensuring a secure and cost-effective approach that aligns with the primary business objectives of the organisation. This includes supervising day-to-day operations, maintenance of buildings and grounds, security systems, and contracted building services to create a work environment that supports the strategic goals of the company. The role involves integrating property and facilities management as a strategic business discipline to add tangible value to the organisation beyond just cost-effective service management.

Responsibilities:

  • Recommend, implement, and monitor procedures for office supplies acquisition and distribution to ensure efficiency.
  • Ensure value for money in financial transactions related to facilities management by upholding and modifying procurement processes.
  • Design and implement process improvements in facilities function for effective and timely service delivery.
  • Work with business managers and stakeholders to to plan and manage internal and external office services within set timescales and budgets
  • Manage facility management issues in the company premises and monitor building maintenance, including planned and ad hoc tasks, to ensure compliance with agreements.
  • Manage the Facilities helpdesk, ensuring timely resolution of calls and providing accurate monthly activity reports.
  • Ensure regular and open communication across IT Centres of Excellence to ensure early visibility and potential pipeline projects and emerging business needs
  • Monitor supplier and service contracts to ensure adequate protection for the company in terms of service levels, costs, and quality.
  • Report regularly on adherence to service level agreements and timescales.
  • Manage business continuity and disaster response, ensuring the Facilities Management team understands their roles.

Work Experience:

Necessary Work Experience includes:

  • Moderate relevant experience.

Preferred Work Experience includes:

  • Significant senior experience in a similar position.
  • Project management experience.
  • Financial and budget management experience.
  • Proven staff supervisory/management experience.
  • Strong facilities management background in a large blue chip organisation.
  • Experience managing or leading others with increasing levels of responsibility.

Qualifications:

Necessary Qualifications include:

  • Tertiary Degree or equivalent combination of education and work experience.

Global Disclaimer:

The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee's normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities and governments. It provides clear guidance to help us to make good judgement calls.

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