After Sales and Renewal Support

4 days ago

Makati City, National Capital Region, Philippines WISECARE PROVIDERS INC Full time ₱250,000 - ₱500,000 per year

Job Description:

WiseCare Providers, Inc., a leading HMO broker, is seeking a proactive and detail-oriented After Sales and Renewal Assistant to join our team. In this role, you will be responsible for ensuring top-notch customer service and handling after-sales support and renewal processes for our HMO clients. You will play a key role in maintaining strong relationships with clients and ensuring the seamless renewal of their health plans.

Key Responsibilities:

Provide exceptional customer service to clients, addressing after-sales inquiries, concerns, and follow-ups.

Manage the HMO policy renewal process, ensuring accurate and timely submissions.

Coordinate with insurance providers and clients to confirm policy updates and renewals.

Maintain accurate client records and ensure all documentation is current.

Resolve issues and concerns related to post-sale services and renewals.

Support the sales team with administrative tasks as required.

Qualifications:

Bachelor's degree or equivalent work experience.

Prior experience in customer service, HMO-related roles, or administrative support is preferred.

Strong communication skills, both written and verbal.

Attention to detail and ability to handle multiple tasks simultaneously.

Excellent organizational and time management skills.

Knowledge of HMO products and services is an advantage, but not required.

Benefits:

Life Insurance: Coverage to support you and your family's future.

Health Insurance: Comprehensive medical coverage to ensure your well-being.

Bonus & Incentive

How to Apply:

Please submit your resume and a cover letter here or to We look forward to reviewing your application

Note:

Salary for this position will be discussed during the interview, based on experience and qualifications.

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