After Sales Officer

5 days ago


Quezon City, National Capital Region, Philippines Chris Sports Plaza Inc. Full time

Job Summary:

We are hiring an After-Sales Officer to ensure the accuracy, quality, and compliance of after-sales services and customer transactions. The role involves auditing service reports, verifying warranty and repair claims, and ensuring excellent customer support standards are consistently met.

Key Responsibilities:

  • Audit after-sales transactions, service reports, and warranty claims
  • Check compliance with company policies and customer service standards
  • Identify discrepancies, risks, and areas for improvement
  • Prepare audit findings and recommend corrective actions
  • Coordinate with service and sales teams to enhance service quality

Qualifications:

  • Bachelor's degree in Business, Accounting, or related field
  • At least 2 years of experience in auditing, quality assurance, or customer service preferably in appliances, gym equipment or related field
  • Strong analytical and attention-to-detail skills
  • Excellent communication and reporting abilities
  • Knowledge of after-sales processes and documentation is an advantage

Job Type: Full-time

Pay: Php18, Php21,000.00 per month

Benefits:

  • Employee discount
  • Promotion to permanent employee

Work Location: In person



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