
Delivery Scheduling Specialist
1 week ago
Major responsibilities:
- Plans and schedules timely delivery to customer – all customers' orders are delivered within 72-hours, and delivered next day if billed before 12: noon.
- Achieves zero delivery pending / returns – checks unloaded trucks, replaces defective trucks immediately and informs concerned salesperson of any delivery delays.
- Follows strictly all parameters set for delivering goods e.g., truck size, availability, location sketch for new customer, customers/trip, route.; balances truck load capacity and customer service.
- Responds to minor customers' complaints within the day, refers major issues to the manager.
- Submits to Accounting Department:
- all delivery invoices before 11:00 a.m.
- all cancelled invoices, all trucker delivery documents (waybill, trucker's delivery report, invoices) – complete, accurate and on time
- Sends all delivery related reports to respective department in an accurate and timely way.
- Prints and sorts delivery invoices by customer and by area accurately.
- Arranges warehouse copy of the invoice according to picker assignment.
- Arranges all invoices for delivery according to delivery schedule
- Forwards all next day delivery invoices to warehouse for picking immediately.
- Receives and releases all pre-paid cards completely and work accurately.
- Constantly gives suggestions and ideas to improve work processes.
Qualifications:
- Candidate must possess at least Bachelor's/College Degree, any field
- Fresh graduates are welcome to apply
- Must be willing to work during Saturday
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