Learning Delivery Specialist

About Us

Leslie Corporation is an established food manufacturer and distributor founded in 1960 from the Philippines. We are one of the country's largest leading snack manufacturing companies, operating several modern and fully automated plants. With over 50 years of experience, we continuously strive to deliver quality and value-filled offerings to our customers.

We are composed of three major business units:

• Snack Food Division – known for iconic Filipino snacks like Clover Chips
• Agribusiness Division – operating Leslie Farms, a modern swine production business
• Food Service Division – the home of Minute Burger, BBQ Bob, and Butcher Bob

This opportunity is with our Food Service Division (FSD)—a fast-growing and dynamic unit focused on serving everyday happiness through great food experiences. FSD is the team behind Minute Burger, a pioneer in Buy 1, Take 1 burgers with over 600 stores nationwide, and BBQ Bob, which brings delicious barbeque meals to Filipino customers. We're dedicated to quality, affordability, and innovation as we expand our footprint in the quick-service and food franchising industry.

If you're passionate about making a meaningful impact and growing with a team that values both heart and hustle, we'd love to work with you. Join us in creating everyday happiness

Job Summary

This role focuses on enhancing crew skills, ensuring compliance with FSD and industry standards and promoting a culture of continuous learning. The Learning Delivery Specialist assists in designing training materials based on the needs of the area they are assigned in, facilitating sessions and evaluating the effectiveness of training initiatives to ensure that the crew are equipped to provide exceptional customer service and adhere with our product and quality standards. This role also provides support to zees and crew to ensure effective store management and operations.

Main Duties and Responsibilities

• Works with the local Area Business Development Managers (ABDM) to determine and agree with new franchisee training, store opening assistance schedule and training sessions which include but are not limited to new product launching, product preparation simulation, new store standards orientations.
• Responsible for training the employees of basic training modules to store crew, crew leaders and franchisees
• Responsible for attaining set targets in terms of learner ratio and store to crew ratio.
• Assists in new store openings and new product launches
• Assists franchisees in processing purchase orders, in receiving and inventory of stocks.
• Issues training credentials, documents and certificates to zees and food handlers.
• Facilitates immersion of internal employees, crew and franchisees
• Conducts regular store visits and product quality/preparation validation
• Partner with Regional Franchisees and Sales Area Managers in developing crew region/area specific development interventions
• Serves as a lead resource for crew and product related concerns during jumpstart and business review sessions.
• Oversee Learning Delivery Associates

Job Qualifications

• Bachelor's/College Degree in Education, Psychology, Human Resource Management, Mass Communication or Business Courses.
• At least 1 year work experience in food service industry
• At least 1 year work experience in training and development
• Preference will given to those with work experience in fast food chains
• Willing to travel around Davao
• With project and time management skills
• Has excellent verbal and written communication skills
• With very good presentation ability, dynamic and result-oriented

Job Type: Full-time

Benefits:

• Company events
• Promotion to permanent employee

Ability to commute/relocate:

• Davao City: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• To help assess fit and avoid any mismatched expectations later in the process, please state your salary expectations:

Education:

• Bachelor's (Required)

Willingness to travel:

• 100% (Preferred)

Work Location: On the road