Customer Care Representative

3 hours ago

Cebu City, Central Visayas, Philippines TORCH Solutions Full time ₱250,000 - ₱500,000 per year

We areseeking a talented Customer Care Representative to join our team in Cebu City. In this full-time position, you will be responsible for delivering exceptional customer service and support, ensuring our clients receive the highest level of care and attention.

What you'll be doing

  • Handling inbound customer inquiries and requests via phone, email, or chat channels
  • Resolving customer issues and complaints in a professional and empathetic manner
  • Providing accurate information and guidance to customers on our products and services
  • Documenting customer interactions and maintaining detailed records
  • Identifying opportunities to improve our customer experience and provide feedback to the team
  • Collaborating with cross-functional teams to ensure seamless customer support

What we're looking for

  • Strong communication and active listening skills, with the ability to interact with customers from diverse backgrounds
  • Excellent problem-solving and decision-making abilities to handle customer inquiries effectively
  • Previous experience in a customer service or call centre role, preferably in the call centre and customer service industry
  • Proficiency in English, both written and verbal
  • A genuine passion for delivering exceptional customer experiences and a commitment to continuous improvement

If you are excited by the prospect of joining our dynamic team and contributing to our mission, we encourage you to apply now.

  • Customer Care Representative

    38 minutes ago

    Cebu City, Central Visayas, Philippines TORCH Solutions Full time ₱700,000 - ₱1,400,000 per year

    About the role Are you a customer service superstar looking for a dynamic role with a leading global technology company? We are seeking passionate Customer Care Representatives to join the team in Cebu Central Visayas on a full-time basis. In this role, you will be the friendly voice that connects our customers to the support they need. Your strong...

  • Customer Care Representative

    2 hours ago

    Mandaue City, Central Visayas, Philippines HTLand, Inc. Full time ₱307,200 - ₱618,864 per year

    The Customer Care Representative (Project-Based) directly reports to the Customer Care Supervisor. He/she is responsible in delivering exceptional service by addressing customer inquiries, resolving issues, and providing accurate information in a timely and professional manner.Key Responsibilities:Provides clients with detailed information on queries or...

  • Customer Care Representatives

    2 weeks ago

    Iloilo City, Western Visayas, Philippines TalentSync Training and Development Full time ₱150,000 - ₱250,000 per year

    We are looking for enthusiastic and customer-focused individuals to join our dynamic team as Customer Care Representatives. This full-time role will be based in Iloilo City, Iloilo. As a Customer Care Representative, you will be the first point of contact for our clients, providing exceptional service and support to help build and maintain strong customer...

  • Customer Success Lead

    2 weeks ago

    Cebu City, Central Visayas, Philippines Abby Care Full time ₱900,000 - ₱1,200,000 per year

    About Abby CareMaking family care possible. At Abby Care, we are tackling one of the most important and unsolved challenges of our time: family caregiving. Over 50 million Americans are family caregivers for loved ones without pay, tools, or support. Our mission is clear and ambitious: to train and employ family caregivers so they can get paid for the care...

  • Customer Service Representative

    3 hours ago

    Cebu City, Central Visayas, Philippines Work Avenue and Business Solutions Incorporated Full time ₱20,000 - ₱60,000 per year

    We are looking for enthusiastic and customer-focused individuals to join our team as Customer Service Representatives for our Travel Account in Cebu. In this role, you will assist clients with travel-related inquiries, including flight bookings, hotel reservations, itinerary changes, and general customer support. You will be the frontline representative of a...

  • Customer Service Representative

    3 hours ago

    Cebu City, Central Visayas, Philippines Sto. Niño de Cebu Finance Corp. Full time ₱250,000 - ₱500,000 per year

    CastleKeep Holdings, the holdings company of Skygo Marketing Corporation, and several other business units, is expanding and we are looking for a talented individual to fill the Customer Service Representative role.The Customer Service Representative (CSR) serves as the frontline contact for customers, handling inbound and outbound calls related to service...

  • Medical Sales Representative

    1 hour ago

    Mandaue City, Central Visayas, Philippines PATIENT CARE CORPORATION Full time ₱600,000 - ₱800,000 per year

    Job description:Territorial/Medical Sales RepresentativeLocations: Cebu, Samar, LeyteJob Overview:We are looking for a Medical Sales Representative to promote and market Solventum Medical products across Eastern Visayas and Cebu. The role involves driving product sales, developing client relationships, managing collections, and participating in public...

  • Customer Service Representative

    2 hours ago

    Cebu City, Central Visayas, Philippines GDV Business Services Co. Full time ₱30,000 - ₱37,000 per year

    HIRING: Customer Service Representative (CSR) – Financial and Sales account Voice or nonvoice accountLocation: Cebu City (Onsite)Compensation: Up to ₱ 37,000Join our growing team and build a rewarding career in the Customer Service Representative, you'll handle client inquiries, billing concerns, and account support while providing excellent customer...

  • Customer Service Representative

    2 weeks ago

    Cebu City, Central Visayas, Philippines SSG Full time ₱24,000 - ₱324,000 per year

    Urgently Hiring With or Without Experience for our International Voice Account Location: Skyrise, Cebu CitySalary: Earn as much as P24,000 + P5,000 sign-on bonus* As a Customer Service Representative, you will be our friendly voice, engaging with customers to provide top-notch support and assistance. From answering inquiries to resolving complaints, you'll...

  • Customer Service Representative

    3 hours ago

    Cebu City, Central Visayas, Philippines Support Services Group Full time ₱24,000 - ₱30,000 per year

    Urgently Hiring With or Without Experience for our International Voice AccountLocation: Skyrise, Cebu CitySalary: Earn as much as P24,000 + P5,000 sign-on bonus*As a Customer Service Representative, you will be our friendly voice, engaging with customers to provide top-notch support and assistance. From answering inquiries to resolving complaints, you'll...