Customer Service Representative

5 days ago

Taguig, National Capital Region, Philippines Project One Studio Full time ₱150,000 - ₱250,000 per year

We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team. In this role, you will serve as the first point of contact for our customers, providing exceptional service and support. You will handle inquiries, resolve issues, and ensure customer satisfaction through effective communication and problem-solving.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, chat, or in person in a timely and professional manner
  • Resolve product or service problems by clarifying customer complaints, determining the cause, and finding the best solution
  • Process orders, forms, applications, and requests accurately
  • Maintain customer records by updating account information
  • Follow up on customer interactions to ensure resolution and satisfaction
  • Escalate complex issues to supervisors or appropriate departments when necessary
  • Provide feedback on the efficiency of the customer service process
  • Meet or exceed individual and team performance metrics

Qualifications:

  • 4 years graduate or undergraduate (Associate or Bachelor's degree is a plus)
  • Proven customer support experience or experience as a client service representative
  • Strong communication and interpersonal skills
  • Proficiency in using computers, CRM systems, and customer support tools
  • Ability to multitask, prioritize, and manage time effectively
  • Empathy and a customer-focused mindset
  • Problem-solving skills and a sense of urgency
  • Amenable to work in BGC, Taguig City

Job Type: Full-time

Benefits:

  • Company events
  • Opportunities for promotion
  • Paid training
  • Promotion to permanent employee

Schedule:

  • 8 hour shift
  • Shift system

Supplemental Pay:

  • 13th month salary
  • Other benefits

Work Location:

  • Willing to be assigned in BGC, Taguig

Job Type: Full-time

Language:

  • English (Preferred)

Work Location: In person

  • Customer Service Representative

    5 days ago

    Taguig, National Capital Region, Philippines AGS Health Full time ₱250,000 - ₱500,000 per year

    Company DescriptionAGS Health is the premier brand for healthcare revenue cycle solutions.We are an analytics-driven, technology-enabled organization that provides healthcare billing, coding, and customized analytics solutions to some of the nation's largest healthcare organizations. Our client success team is second-to-none in collaborating with clients to...

  • Customer Service Representative

    5 days ago

    Taguig, National Capital Region, Philippines ELLA DL BEAUTY INC Full time ₱150,000 - ₱250,000 per year

    WE'RE HIRINGOnsite | BGC, TaguigFull-timeWe're expanding our team and looking for passionate, skilled professionals to grow with us. If you're ready for your next big career move, explore our open roles below and find where you fit best.CUSTOMER SERVICE REPRESENTATIVEDeliver exceptional support. We're hiring Customer Service Representatives to assist...

  • Customer Service Representative

    18 hours ago

    Taguig, National Capital Region, Philippines Access Healthcare Services Manila, Inc. Full time ₱900,000 - ₱1,200,000 per year

    About the role Seeking enthusiastic Customer Service Representatives to join our growing team at Access Healthcare Services Manila, Inc. This full-time position is located in Taguig City, Metro Manila and requires at least 1 year of prior experience in a healthcare-focused customer service role. As a Customer Service Representative, you will be the primary...

  • Customer Service Representative

    5 days ago

    Taguig, National Capital Region, Philippines ANT COLONY Full time ₱216,000 per year

    Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and...

  • Customer Service Representative

    3 days ago

    Taguig, National Capital Region, Philippines Satellite Office Full time ₱400,000 - ₱600,000 per year

    CUSTOMER SERVICE REPRESENTATIVE (ORDER MANAGEMENT)Work for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and just be aweSOme Apply now and discover the Satellite Office Candidate Experience – recognized as one of BEST among BPO companies worldwide.WHAT IS A/AN CUSTOMER SERVICE REPRESENTATIVE (ORDER...

  • Customer Service Representative

    5 days ago

    Taguig, National Capital Region, Philippines Private Advertiser Full time ₱20,000 - ₱28,000 per year

    Company DescriptionSyspro BPO Inc. is a trusted outsourcing company based in the Philippines, operating on a 24/7 shift schedule to serve clients across various time zones. As part of the Royal Cargo Group, Syspro BPO Inc. offers dedicated support and service solutions in key business areas including Human Resources, Accounting, Marketing, Customer Service,...

  • customer service representative

    3 days ago

    Taguig, National Capital Region, Philippines Nezda Technologies, Inc. Full time ₱150,000 - ₱250,000 per year

    WE ARE HIRING FOR CUSTOMER SERVICE REPRESENTATIVEWorking Conditions Work Setup: Onsite Location: 23rd FLOOR, W FIFTH AVENUE BUILDING 32nd STREET CORNER 5th AVENUE | BONIFACIO GLOBAL CITY, TAGUIG CITY Schedule: Shifting Schedule Employment Type: 3 months project based (open for extension and absorption) Start Date: ASAP (can accept applicant with 2 weeks...

  • Customer Service Representative

    3 days ago

    Taguig, National Capital Region, Philippines Canon Business Service Centre (PHL) Full time ₱250,000 - ₱500,000 per year

    Essential dutiesCustomer Service• Support team to ensure swift resolution to customer issues.• Establish and maintain a strong relationship with Client and all customers across multiple levels of their business.• Ensure CIF's are current, regularly reviewed and uploaded into PaT• Complete understanding of your clients SOP's• Ensure emails are...

  • customer service representative

    3 days ago

    Taguig, National Capital Region, Philippines CORPORATE VISIONS INC Full time ₱150,000 - ₱300,000 per year

    WE'RE HIRING: CUSTOMER SERVICE REPRESENTATIVESLocation: SM Clark, PampangaIndustry: BPO / Call CenterSalary: Earn up to ₱25,000/month + Incentives + Night DifferentialStart Your Career Now – No Experience Needed Ready to Launch Your Career in the BPO Industry?If you're looking for a career with growth, stability, and great earning potential — this is...

  • Customer Services Representative

    3 days ago

    Taguig, National Capital Region, Philippines J-K International Language Center Full time ₱20,000 - ₱24,000 per year

    Company Profile: Founded in the early 1980s by a small group of engineers, this global organization started with a modest capital and a big vision—to use technology to solve business problems. Over the decades, it has expanded its reach to dozens of countries, offering services in areas like software development, digital solutions, and business...