
Bar Supervisor
4 days ago
Reports to: Restaurant Manager / General Manager
Department: Bar / Front of House
Location: The Grand Midori Makati Bolanos St. San Lorenzo
Employment Type: Full-time
Service & Guest Experience
- Supervise the bar area during service, ensuring excellent customer service and adherence to Italian hospitality standards.
- Prepare and serve a range of Italian-inspired cocktails, aperitifs (e.g., Negroni, Aperol Spritz), wines, and coffees to a high standard.
- Engage with guests in a friendly and professional manner, offering recommendations and upselling when appropriate.
- Handle guest complaints or issues quickly and professionally, escalating when needed.
Team Leadership
- Lead and motivate bar staff, ensuring they are well-trained, presentable, and adhering to service standards.
- Assist in onboarding and training new bartenders and barbacks.
- Schedule bar staff and manage shift changes effectively.
Bar Operations & Stock Management
- Monitor and manage stock levels of alcohol, mixers, garnishes, and other bar supplies.
- Place and receive bar orders in coordination with the Restaurant Manager or suppliers.
- Maintain bar cleanliness and organization in compliance with health and safety regulations.
- Ensure correct handling and storage of beverages, including temperature control for wines.
Financial & Compliance
- Accurately handle cash and card transactions at the bar.
- Reduce waste and control bar costs by monitoring pour sizes, stock usage, and breakage.
- Ensure compliance with local laws and licensing regulations related to alcohol service.
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