f&b supervisor

2 weeks ago

Quezon City, National Capital Region, Philippines Brentwood Suites Full time ₱30,000 - ₱60,000 per year

Job Summary

Supervises the smooth and efficient operation of the food and beverage services offered throughout the hotel, including restaurant, minibar, room service, and banquet; and related guest services. Also observes, supervises, and participates in all activities of F&B staff including, F&B cashiers, team leader and food attendants, and bartenders engaged in providing, courteous, friendly, and efficient service to all bar and restaurant guests.

Detailed Functions

  1. Supervises waiters and team leaders in getting food and beverage orders and serving them.

  2. Monitors food & beverage orders and checks with order slips if guests' orders are entirely served.

  3. Check guests' satisfaction regularly. Coordinates with F&B Kitchen for any concerns about food.

  4. Assists F&B attendants in thanking guests for visiting the restaurant.

  5. Inspect all guest areas regularly to determine the need for repairs, etc, and make appropriate recommendations to the superior.

  6. Coordinates with Engineering for repairing broken equipment, replacing busted bulbs, etc.

  7. Monitors adequate storage of supplies inventory in assigned areas to safeguard against shortage or loss. Conducts regular inventory of F&B operating equipment, supplies, and F&B linens.

  8. Monitors and checks supplies of F&B consumable products like coffee, liquor, ice cream, etc.

  9. Checks report daily. Coordinates with Front Office Supervisor arrivals and departures list and event orders.

  10. Reports and turn over any items left by guests in the restaurant or bar to DM/Front Office Supervisor for proper recording.

  11. Controls the consumption of chemicals, guest supplies, amenities, linens, etc. Conduct regular inventory audits of hotel food and beverage-related items and reorder items when necessary.

  12. Monitors the cleanliness of the restaurant, bar, and public restroom at the restaurant

  13. Check the cleanliness of tables and chairs, including cutlery, glassware, chinaware, centerpieces, and linen. Checks the completion of mise-en-place.

  14. Oversee and participate in sourcing, interviewing, hiring, training, and enhancing the abilities of the F&B staff.

  15. Conduct periodic performance reviews of the F&B staff.

  16. Produce a weekly F&B staff schedule according to business levels and labor budgets.

  17. Plan and conduct regular meetings for F&B staff

  18. Maintain effective communication within the various areas, as well as with all other Department Heads, especially regarding functions/events

  19. Become familiar with the computer systems and technology currently in use in the various hotel F&B areas and the administration related to F&B.

  20. Maximize the hotel's food and beverage revenues via in-house promotions and advertising as approved by management.

  21. Assist the Sales Manager in the coordination of their sales efforts as they relate to hotel food and beverage.

  22. Ensure all direct staff understand and follow all standards, policies, and procedures of BWS

  23. Any other related duties that may be assigned periodically.

Qualifications:

  • Bachelor's degree in HRM or Tourism or its equivalent
  • At least 1 year of experience as an F&B Supervisor in a restaurant or hotel setting
  • With good communication and leadership skills
  • Customer service oriented and proactive when under pressure
  • A Good team player

Note: Interested applicants may also apply for other positions: Sr Front Office Associate, Sales Account Executive, Maintenance staff (engineering).

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