Payments Team Lead

3 days ago


Taguig, National Capital Region, Philippines Merck Full time $90,000 - $120,000 per year

Work Your Magic with us Ready to explore, break barriers, and discover more?

We know you've got big plans – so do we Our colleagues across the globe love innovating with science and technology to enrich people's lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet.

That's why we are always looking for curious minds that see themselves imagining the unimaginable with us. Job Title: Payments Team LeadDepartment: ProcurementYour Role;

  • Supervise, mentor, and develop a team of payment processing specialists.
  • Conduct regular team meetings to communicate updates, discuss challenges, and set goals.
  • Provide coaching and feedback to team members to drive performance and growth.
  • Assign tasks and prioritize daily operations based on business needs.
  • Oversee the processing of payments across multiple channels (Domestic and Foreign Wire, ACH, etc.).
  • Ensure that payment transactions are processed accurately and efficiently, with a focus on meeting SLAs and performance metrics.
  • Manage issues related to transaction disputes, chargebacks, and fraud investigations.
  • Collaborate with internal and external teams to address any potential risks or compliance issues.
  • Identify and implement improvements to payment workflows and systems to enhance efficiency.
  • Work closely with IT or technology teams to resolve system-related issues impacting payment processing.
  • Collaborate with other teams such as Invoice Processing, Accounting Controls and Analysis, Bank Processing and Treasury Team to resolve payment-related issues.
  • Work with vendors, banks, and third-party processors to maintain and improve payment processing capabilities.
  • Coordinate and complete month-end closing tasks related to payments and reconciliations.
  • Provide timely and accurate responses to internal and external audit requests related to payment transactions and controls.
  • Monitor and report on key performance indicators (KPIs) related to payment accuracy, timeliness, and compliance.
  • Drive team performance by aligning day-to-day operations with KPI targets.
  • Develop, update, and maintain Standard Operating Procedures (SOPs) for payment processing.
  • Ensure team adherence to documented processes and promote continuous improvement.

Who You Are;

  • You have at least 5 years of experience in Accounts Payable, with a minimum of 3 years in a team lead or supervisory role.
  • You have a solid understanding of end-to-end AP and payment processes, including month-end close activities.
  • You are detail-oriented, analytical, and proactive in solving operational issues.
  • You are comfortable working with cross-functional teams and external partners (e.g., banks, vendors).
  • You are highly organized and can manage multiple priorities in a fast-paced environment.
  • Experience in SAP or other ERP systems is a plus.
  • Strong communication, leadership, and interpersonal skills are essential.

What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We believe that this variety drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace.

Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress Apply now and become a part of a team that is dedicated to Sparking Discovery and Elevating Humanity


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