Payment Representative
1 week ago
JOB SUMMARY
Responsible for performing the payment application functions within the Reimbursement and Cash Management team
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Research and clear Unapplied Accounts using established Identification function/process. Ability to interpret remit language and understand payor behavior.
- Review/Research all payment related issues via email or work desk
- Post payor deposits, payment corrections, payment transfers, inter-facility transfers, CAP payments, payroll deductions
- Reconciles bank and special accounts which may include: research, payment transfer or payment refund.
- Call insurance companies for required EOB and/or missing information to post payments
- Open tickets with business partners as deemed necessary using established Identification function/process for timely resolution of worked accounts
- Communicate with Reconciliation reps as required, to resolve variances/unidentified
- Identify and reconcile owner to owner refunds; track and log refund transactions between owners
- Work Special Projects to completion
- Assist Payment & Research Rep 1's in resolving unidentified accounts including Forward Balance for all facilities and maintain aging inventory within 90 days. Provide education to Rep 1's on the impact of aging to overall AR.
- Run queries to pull account details and monitor postings / transfers
Work Setup
- On site (BGC, Taguig)
- Night shift schedule
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