Customer Service Associate
2 days ago
About the role
Join the dynamic team at topbet tech corp,. as a Customer Service Associate based in Paranaque City, Metro Manila. In this full-time role, you will be the first point of contact for our valued customers, delivering exceptional service and support to ensure their needs are met. Your excellent communication skills and customer-centric approach will be key to your success in this rewarding position.
What you'll be doing
- Respond to customer inquiries and complaints through phone, email, and chat channels
- Quickly identify and resolve customer issues, providing personalised solutions
- Maintain detailed records of customer interactions and ensure accurate documentation
- Escalate complex issues to the appropriate team for further assistance
- Provide feedback and suggestions to improve customer experience
- Participate in regular training to stay up-to-date with company policies and procedures
What we're looking for
- Strong communication and interpersonal skills with the ability to build rapport with customers
- Excellent problem-solving and critical thinking skills to effectively handle customer inquiries
- Proven experience in a customer service role, preferably in a call center environment
- Proficiency in English, both written and spoken, with the ability to communicate effectively
- Willingness to work in a fast-paced environment and adapt to changing customer needs
- A passion for delivering exceptional customer service and a genuine desire to help others
- Sales Oriented
- Female only years old)
- Must have completed at least 2-year college diploma or higher.
- Fresh graduate are open to APPLY
What we offer
At topbet tech corp,., we are committed to providing our employees with a supportive and rewarding work environment. As a Customer Service Associate, you can expect:
- Competitive salary and performance-based bonuses
- Comprehensive health and wellness benefits package
- Opportunities for career advancement and professional development
- A positive and collaborative work culture that values teamwork and innovation
- Flexible work arrangements to maintain a healthy work-life balance
About us
topbet tech corp,. is a leading provider of innovative technology solutions, serving clients across a range of industries. Our mission is to empower businesses with cutting-edge tools and exceptional customer support. As a rapidly growing company, we foster a dynamic and inclusive work environment where our employees can thrive and contribute to our continued success.
Apply now to become our next Customer Service Associate and be a part of our dynamic team
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