Operations Associate

3 days ago

Pasig, National Capital Region, Philippines Hytech Full time $30,000 - $50,000 per year

About Hytech

Hytech
is a global management consulting firm driving digital transformation in the Fintech industry, with operations in 172 countries and 1,000+ employees in 30+ offices worldwide. In the Philippines, our team supports trading and investment companies with operational needs, working alongside our Taiwan and Malaysia teams to provide 24/7 global coverage.

We combine innovative thinking with deep industry expertise to deliver tailored solutions in cloud services, cybersecurity, IT consulting, and more—helping clients achieve their goals through technology-driven strategies.

The Role:

As an Operations Associate
, you'll be an essential part of ensuring our daily operations run seamlessly. Your role will involve reviewing and verifying customer data, processing account openings or amendments, and handling deposit and withdrawal transactions. You'll work closely with the Operations Team Lead on projects, contribute to internal communications, and collaborate with teams across departments and regions to keep operations aligned.

Key Responsibilities

  • Review and verify customer data for account openings, amendments, and verifications
  • Assist the Operations Team Lead in delivering department-wide projects and initiatives
  • Support leadership in executing strategies and internal communications
  • Create engaging content and presentations to share operations updates and goals
  • Build and maintain strong relationships with internal departments, regional offices, and stakeholders
  • Respond promptly and professionally to requests from Sales and other teams
  • Accurately process deposit and withdrawal transactions

Qualifications

  • Open to fresh graduates or candidates with under 1 year of BPO experience (preferably in Operations or non-physical roles)
  • Proficient in English; Chinese language skills are an advantage
  • Basic knowledge of CRM systems and Microsoft Office tools
  • Adaptable, flexible, and able to manage shifting priorities
  • Strong sense of urgency and accountability
  • Team-oriented, self-motivated, and proactive
  • Eager to learn, grow, and continuously improve

What We Offer

  • Career Growth
    – Be part of a pioneering account with opportunities to maximize your potential
  • Competitive Salary
    – Fair pay that reflects your contributions
  • Positive Work Environment
    – A motivated, collaborative, and supportive team
  • Work-Life Balance
    – We value employee wellness and strive for a fulfilling work experience

Perks & Benefits

  • HMO coverage from Day 1
  • Non-taxable allowances (rice, medical, clothing, laundry)
  • Free coffee and snacks
  • Employee referral program

Why Join Us?

We foster a culture of teamwork, initiative, and growth. If you're looking for a structured and supportive environment where you can make a meaningful impact, we'd love to meet you.

Apply Now
or email your CV to

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