Business Solutions Specialist

18 hours ago

Ayala Alabang, National Capital Region, Philippines Filinvest Business Services Corp. Full time $80,000 - $120,000 per year

Job Summary:

The Business Solutions Specialist is responsible for supporting the implementation, configuration, testing, and documentation of Oracle modules and other relevant systems that support Fixed Asset Management, Preventive Maintenance, Sales. This role also supports Accounts Receivable (AR) processes as a secondary function. The analyst collaborates closely with business units, IT, and consultants to ensure the system effectively meets operational and compliance requirements and drives improvements in the delivery and utilization of Oracle-based solutions.

Key Responsibilities:

System Support & Configuration Assistance

  • Configure Oracle modules in alignment with evolving business requirements.

  • Ensure compliance with accounting standards, tax regulations, and internal controls.

  • Document system design, business processes, and configuration settings in line with best practices.

  • Support knowledge transfer and user training activities.

Issue Resolution & Operational Support

  • Troubleshoot and resolve functional and process-level issues.
  • Work with business users to understand concerns and propose solutions.

  • Provide user support and training for business users.

  • Coordinate with technical teams for defect resolution or enhancement deployment.

Operations & Reporting Support

  • Assist in asset creation, depreciation processing, and reconciliation of asset records.
  • Support the setup and tracking of preventive maintenance schedules and work orders.
  • Ensure accuracy and completeness of sales transactions and related reporting outputs.
  • Provide support in customer billing, collections, and AR reconciliations when needed.

Project Participation

  • Participate in new implementations, module enhancements, upgrades, and patch testing.
  • Prepare and execute test scripts, and support User Acceptance Testing (UAT).
  • Contribute to change management and user documentation efforts.
  • Other tasks that may be assigned from time to time in support of team objectives and project requirements.

Stakeholder Collaboration

  • Engage with Asset Management, Engineering, Sales, and Accounting teams to gather requirements and align system functionalities.
  • Coordinate with IT, third-party consultants, and internal stakeholders to deliver system improvements.
  • Assist in user onboarding, system walkthroughs, and capacity-building efforts across departments.

Qualifications:

  • Bachelors degree in Accounting, Finance, Business Administration, or Information Systems.
  • Experience or strong familiarity with Oracle ERP Fusion Cloud is a plus.
  • Strong attention to detail, analytical thinking, and problem-solving skills.
  • Excellent verbal and written communication skills.
  • Ability to work in a cross-functional team environment and manage multiple priorities.

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