Trainer

3 days ago

Pasig, National Capital Region, Philippines NV Group Holdings Pty Ltd. Full time ₱420,000 per year

About Us:

NV Group is a Financial & Legal Services Group that offers credit management, debt collection, and legal services to clients in Australia. NV Group was formed in 2004 with offices in Sydney & Melbourne, Australia, Auckland, New Zealand and Ortigas Center, Pasig, Philippines.

Role:

The Trainer is responsible for administering, developing, organizing and conducting training programs for all business units up to the supervisory level. In addition, the Trainer develops and designs training manuals that are necessary for the correct process and procedure application that may help increase the Company's revenue.

The Trainer may also be required to assist the Quality Assurance Analysts when needed.

Qualifications:

  • Preferably with 2 years and above experience in Training and Development
  • Experience in Customer Service, Sales or Debt Collections in the BPO/Call Centre Setting is a huge advantage
  • Strong computer skills, especially with Microsoft Applications: Word, Excel and PowerPoint
  • Strong facilitation and presentation skills and has the ability to assess and provide feedback
  • Ability to analyse training needs to identify deficiencies and foster a learning environment that promotes continuous improvement
  • Must possess strong problem solving skills
  • Strong coaching and motivating skills
  • Good verbal and written English communication skills
  • Must be reliable, professional and someone who values teamwork
  • Can maintain the highest level of confidentiality

WORK ONSITE SET-UP

Job Types: Full-time, Permanent

Pay: Php30, Php35,000.00 per month

Benefits:

  • Company Christmas gift
  • Company events
  • Health insurance
  • Paid training
  • Promotion to permanent employee

Application Question(s):

  • Are you willing to work Onsite (Ortigas Center, Pasig)?

Experience:

  • Training: 2 years (Required)

Work Location: In person

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