Customer Service Representative

6 days ago

Quezon City, National Capital Region, Philippines Premium Choice Meatshop Inc. Full time ₱160,000 - ₱240,000 per year

Job Description:

  • Provides information on available products and offerings to new customers.
  • Effectively manage incoming calls, and electronic, and written inquiries regarding orders and service and ensure prompt, courteous, and accurate responses.
  • Establish and maintain the store's customer database.
  • Create and process work orders for customers' additional orders or change requests.
  • Coordinate and endorse all orders with store supervisor, butchers, merchandisers, cashiers, and logistics to ensure order fulfillment.
  • Inform customers of their total bill and any changes in their order correspondingly.

Qualification Requirementsts:

Education:

  • College level, a graduate of any 4-year course.

Experience:

  • Minimum 2 years of customer service experience in a retail setting.

Skills

  • Microsoft Office products including Excel, Word, and Outlook programs.
  • Customer service principles and practices.

Others:

  • Interpersonal and customer service skills.
  • Analytical and problem-solving skills.
  • Multitasking and organizational skills.
  • Ability to answer a high volume of calls and/or emails daily.
  • Ability to share work among a customer service team.
  • Attentiveness and patience.

Amenable to work in Premium Choice Meatshop Mayon Branch.

Job Types: Full-time, Permanent, Fresh graduate

Pay: Php16, Php18,000.00 per month

Benefits:

  • Company Christmas gift
  • Company events
  • Health insurance
  • Opportunities for promotion
  • Paid training
  • Promotion to permanent employee

Ability to commute/relocate:

  • Quezon City: Reliably commute or planning to relocate before starting work (Required)

Education:

  • Bachelor's (Preferred)

Experience:

  • Customer Service Representative: 2 years (Required)

Language:

  • English (Preferred)

Work Location: In person

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