
Business Services Senior Associate
4 days ago
Objective of the position:
Responsible in executing support in business operations, driving process improvements, and delivering high-quality services to internal and external stakeholders. This role will support various colleagues in all her/his undertaking, and will require flexibility, a keen of understanding of what internal customers need, with effective communication and the ability to manage multiple projects simultaneously.
Responsibilities:
- Prepare detailed reports, presentations, and documentation for senior management and stakeholders.
- Perform data analysis to support accurate and insightful reporting.
- Design visually appealing and professional presentations tailored to diverse audiences using tools such as PowerPoint.
- Draft, edit, and proofread communications—including emails, memos, newsletters, and updates—tailored to the audience, whether employees, management, executives, or external customers.
- Act as a liaison between departments to facilitate smooth communication and project execution.
- Manage calendars, schedule meetings, and assist with follow-up communications as required.
- Prepare and follow up on customer tests, including coordinating materials, questionnaires, and evaluations.
- Coordinate and process travel requests and logistical requirements, liaising with third-party vendor partners as needed.
- Maintain organized digital files and documentation to ensure easy access and quick reference.
- Handle confidential information with utmost discretion and professionalism
Qualifications:
- Minimum of 2-4 years of relevant experience
- Graduate of any 4-year course (Preferably Business Communications & Marketing graduate)
- Advanced to expert proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook, with the ability to leverage these tools for complex data analysis, reporting, and presentation tasks
- Confident in communicating effectively in formal English, both written and spoken, tailored to a global environment and diverse customer base at Ivoclar—including employees at all levels up to management
- Structured, service-oriented person, with quality standards
- Attention to detail and commitment to quality
What We Provide:
- TRAINING: You will work with various members of our team locally and onshore to ensure you are set up for success.
- SUPPORT: A close-knit coaching and mentoring system to help you ease into the company and into your role with confidence.
- COMP & BEN: Ivoclar believes in compensating employees fairly for their skills and experience and has designed the total rewards package for long-term relationships.
- TOOLS: Everything you need to help you do your work will be provided.
- WORKING ENVIRONMENT: Ivoclar prides itself on being a family-owned company with strong values so everyone we bring in becomes part of that global family.
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