Business Services Senior Associate

3 days ago

Pulong Santa Cruz, Calabarzon, Philippines Ivoclar Vivadent Services & Support, Inc. Full time ₱800,000 - ₱1,200,000 per year

Objective of the position:

Responsible in executing support in business operations, driving process improvements, and delivering high-quality services to internal and external stakeholders. This role will support various colleagues in all her/his undertaking, and will require flexibility, a keen of understanding of what internal customers need, with effective communication and the ability to manage multiple projects simultaneously.

Responsibilities:

  • Prepare detailed reports, presentations, and documentation for senior management and stakeholders.
  • Perform data analysis to support accurate and insightful reporting.
  • Design visually appealing and professional presentations tailored to diverse audiences using tools such as PowerPoint.
  • Draft, edit, and proofread communications—including emails, memos, newsletters, and updates—tailored to the audience, whether employees, management, executives, or external customers.
  • Act as a liaison between departments to facilitate smooth communication and project execution.
  • Manage calendars, schedule meetings, and assist with follow-up communications as required.
  • Prepare and follow up on customer tests, including coordinating materials, questionnaires, and evaluations.
  • Coordinate and process travel requests and logistical requirements, liaising with third-party vendor partners as needed.
  • Maintain organized digital files and documentation to ensure easy access and quick reference.
  • Handle confidential information with utmost discretion and professionalism

Qualifications:

  • Minimum of 2-4 years of relevant experience
  • Graduate of any 4-year course (Preferably Business Communications & Marketing graduate)
  • Advanced to expert proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook, with the ability to leverage these tools for complex data analysis, reporting, and presentation tasks
  • Confident in communicating effectively in formal English, both written and spoken, tailored to a global environment and diverse customer base at Ivoclar—including employees at all levels up to management
  • Structured, service-oriented person, with quality standards
  • Attention to detail and commitment to quality

What We Provide:

  • TRAINING: You will work with various members of our team locally and onshore to ensure you are set up for success.
  • SUPPORT: A close-knit coaching and mentoring system to help you ease into the company and into your role with confidence.
  • COMP & BEN: Ivoclar believes in compensating employees fairly for their skills and experience and has designed the total rewards package for long-term relationships.
  • TOOLS: Everything you need to help you do your work will be provided.
  • WORKING ENVIRONMENT: Ivoclar prides itself on being a family-owned company with strong values so everyone we bring in becomes part of that global family.

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