Customer Service Associate
3 days ago
The Opportunity
Are you seeking a long-term role with a company that prioritizes integrity and respect, and whose mission is to "Make People Smile"? Do you excel in a dynamic, high-performing, and collaborative global environment? At Ivoclar, we're looking for a proficient Service Delivery Operations Sr. Analyst with expertise in the field to join our innovative team and contribute your industry knowledge to make a global impact. There will also be future opportunities leading small teams as the organization grows.
This role offers an opportunity to share and grow your expertise while contributing to the success of Ivoclar's global operations.
Key Responsibilities
Ensure timely order fulfillment and address processing issues in SAP and Salesforce. Collaborate to resolve discrepancies, optimize processes, and improve efficiency. Lead initiatives, implement best practices, and provide detailed reports to senior management. Develop real-time dashboards for order visibility.
Operational Duties
- Ensuring timely and accurate order fulfillment in SAP and Salesforce.
- Monitor order status and proactively address any issues or delays in processing.
- Collaborate with sales, logistics, and customer service teams to resolve order discrepancies.
- Identify opportunities for process optimization within the order management workflow.
- Lead initiatives to enhance order processing efficiency and reduce cycle times.
- Implement best practices for order management and share insights with cross-functional teams.
- Prepare and present detailed reports on order fulfillment performance to senior management.
- Develop and maintain dashboards for real-time visibility into order processing and fulfillment.
Qualifications
- 2-3 solid years of experience in BPO Industry voice account handling US account
- Working knowledge of SAP and Salesforce
- Fluency in English
- Strong communication skills, advanced MS Office abilities
- Willing to work in shifts (APJ, EMEA or NA shift) and in a hybrid set-up (during on-boarding required to fully report on-site)
Job Types: Full-time, Permanent
Pay: Php18, Php23,000.00 per month
-
Sales Associate
5 days ago
Pulong Santa Cruz, Calabarzon, Philippines Whiteplane Inc. Full time ₱180,000 - ₱192,000 per yearBranch Location: SM Sta. RosaJob OverviewThe Sales Associate is responsible for achieving individual and team sales targets while ensuring the delivery of an excellent customer experience. This role combines strong sales ability, customer engagement, and operational efficiency to maintain a well-organized, visually appealing, and customer-focused store...
-
Sales Associate
3 days ago
Pulong Santa Cruz, Calabarzon, Philippines Gainstrong Careers Full time ₱15,000 - ₱25,000 per yearJob Description:Responsible for all sales activities and sales associate job duties, from greeting customers, answering questions, offering assistance, suggesting items, lending opinions, and providing product information.Duties and Responsibilities:Welcome customers with a smile and direct them to appropriate store sections or aisle.Ensure customers are...
-
Customer Service Officer
5 days ago
Pulong Santa Cruz, Calabarzon, Philippines Ionics EMS Inc. Full time ₱15,000 - ₱30,000 per yearBachelors Degree GraduateHas the ability to ensure coordination of activities and adequate information exchange within the company and client.With excellent English communication skillsWith Experience in Customer Service is a plus.Willing to be assigned in Cabuyao, Laguna.Fresh Graduates are welcome to apply.Job Type: Full-timeEducation:Bachelor's...
-
Customer Service Representative
3 days ago
Pulong Santa Cruz, Calabarzon, Philippines Afni, Inc. Full time ₱1,500,000 - ₱2,500,000 per yearAfni Philippines is looking for Customer Service Representatives (CSR) to support our company in Sta. Rosa, Laguna. In this role, you'll be using your customer interaction skills to deliver excellent customer service. QualificationsAt least 12 months BPO experience handling international account.At least high school diplomaWith strong communication skills...
-
Customer Service Representative
5 days ago
Pulong Santa Cruz, Calabarzon, Philippines TTEC Full time $1,000 - $1,500 per yearYour potential has a place here with TTEC's award-winning employment experience. As aCustomer Service Representative working onsite in Santa Rosa,you'll be a part of bringing humanity to business. #experienceTTECOur employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in Philippines says it...
-
Customer Service Representative
3 days ago
Pulong Santa Cruz, Calabarzon, Philippines iQor Full time ₱168,000 - ₱408,000 per yearTo provide quality customer service by giving them the assurance of answering their queries and resolving their concern.We will be delighted to have experienced people under Technical support :) Non-experinced and freshers are very welcome to join the team as well.Job Type: Full-timePay: Php17, Php34,000.00 per monthBenefits:Company Christmas giftCompany...
-
Sales Associate
5 days ago
Pulong Santa Cruz, Calabarzon, Philippines Whiteplane, Inc. Full time ₱150,000 - ₱250,000 per yearJob description:BASIC PAY + INCENTIVESAvailable Branch/ Store:SM STA. ROSAJob Overview:The Sales Associate plays a vital role in driving the store's sales performance by meeting individual and team targets for assigned products or categories. This position is responsible for providing outstanding customer service, demonstrating in-depth product knowledge,...
-
Retail Customer Service Cashier
3 days ago
Pulong Santa Cruz, Calabarzon, Philippines Love's Travel Stops and Country Stores Full time $25,000 - $40,000 per yearReq ID: 465632Address: 1028 State Hwy 156 Santa Rosa, NM, 88435Benefits:* Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) – 100% Match up to 5% * Medical/Dental/Vision Insurance after 30 days * Competitive Pay * Career Development * Hiring ImmediatelyWelcome to Love'sAt Love's, our...
-
Store Associate
3 days ago
Pulong Santa Cruz, Calabarzon, Philippines CVS Health Full time $18 - $25At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for...
-
Customer Service Specialist
5 days ago
Pulong Santa Cruz, Calabarzon, Philippines JC Persol Full time ₱300,000 - ₱360,000 per yearProcess purchase orders to suppliers and manage purchasing activities.Receive customer orders and handle selling transactions accordingly.Coordinate delivery schedules between suppliers, customers, and internal teams.Prepare quotations requested by the sales department.Support production scheduling and planning to ensure on-time delivery.Monitor inventory...