Operations Manager
1 week ago
As our Operations Manager, you'll take ownership of our day-to-day operations, ensuring projects are delivered efficiently, support systems run smoothly, and client needs are met on time. You'll coordinate teams, optimize internal processes, and build scalable systems to support growth. This role requires someone who thrives in fast-paced environments and can balance structure with adaptability.
Key Responsibilities-
Lead the operational planning and execution of workspace and IT service projects.
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Coordinate cross-functional teams (technical support, logistics, vendors) to ensure seamless service delivery.
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Develop and improve standard operating procedures (SOPs) to drive efficiency and consistency.
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Manage relationships with third-party vendors and service providers.
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Oversee internal systems, tools, and workflows to support project tracking and client communications.
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Monitor key metrics (KPIs) for service performance, team productivity, and customer satisfaction.
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Support budgeting, forecasting, and resource allocation.
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Identify risks and bottlenecks early and take corrective action.
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