Manager - Safe Browsing

Join Us
At Google Operations Center we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join us

This job posting is part of our proactive talent pipelining efforts for future openings. While there may not be an immediate vacancy, candidates may be invited to complete assessments or interviews at this stage. By applying, you consent to being considered for relevant opportunities that may arise within the next 6 months.
The mission of Trust & Safety - Safe Browsing is to make the world's information safely accessible to all, and along with Safe Browsing Engineering we are responsible for protecting Internet users across the globe from phishing and malware. Safe Browsing systems provide defenses against these threats for Google products such as Gmail, Chrome, Search, and Ads. As part of Trust & Safety, we collaborate with abuse fighters across the company to identify and resolve the biggest problems that challenge the safety and integrity of our products.

As a Security Analyst in Trust & Safety - Safe Browsing, you will help the team in its mission to protect Google's users. Our goals include: increasing the coverage, accuracy, and speed of Safe Browsing enforcement systems; understanding the global threat environment for phishing, malware, and unwanted software; and improving the user experience, both internally and externally, by communicating with webmasters, users, and partners.

You will become an expert in the workings of phishing and malware, and you will help the team to detect and prevent these abuses at scale. You will work to ensure that the trust users place not only in Safe Browsing, but also in Google as a broader brand and company, is well founded. You will demonstrate analytical thinking and make data-driven decisions.

Responsibilities

• Manage a team of tech process leads, analysts and specialists
• Manage team workload to ensure even distribution of responsibilities and provide development opportunities
• Provide effective coordination with multiple cross-functional teams in a clear and effective manner
• Monitor and review SLAs and act as a point of contact to discuss risk / issues with workflow management
• Develop in depth understanding of documented process flows and playbooks and identify any process improvement opportunities
• Develop complex data analyses to identify harmful entities, examine trends, patterns, and identify system vulnerabilities.
• Develop capacity plan, operational processes and documentation
• Bring innovation to optimize the current processes

Minimum Qualifications / Skills

• Bachelor's degree in Computer Science, Engineering, Mathematics, Statistics, or an equivalent technical field, or equivalent practical experience.
• 10+ years of strong hands-on experience in security operations, web security analysis, or a related analytical role.
• Proficient experience in querying and analyzing large datasets using SQL and data-focused programming (e.g., Python).
• Demonstrated knowledge of the threat landscape targeting websites on the internet, including phishing, malware, or vulnerabilities
• Strong analytical and problem-solving skills with meticulous attention to detail
• 5+ years of experience in people management and performance management

Preferred Qualifications / Skills

• Experience in handling technical team
• Good understanding of OWASP vulnerabilities and/or Exploit Kits.
• Experience of Linux operating system and shell/batch scripting.
• Strong ability to communicate complex technical concepts clearly and effectively to diverse audiences.
• Ability to independently prioritize competing stakeholder demands, and manage multiple responsibilities in a fast-paced, dynamic environment.
• Experience in statistical analysis (e.g., R, Stata, SAS) for identifying trends and insights.
• Ability to identify and prioritize actionable steps towards resolution.

Benefits

• We support you with competitive wages and comprehensive health care including medical, dental and vision coverage
• We support your family with gender-neutral baby bonding leave, 14 week birth-parent maternity leave, and generous life, accident and disability insurance minimums
• Employees who work onsite can enjoy free meals and snacks, and fun onsite experiences

At the Google Operations Center, we don't just accept differences - we celebrate them, we support them, and we thrive on them for the benefit of our employees, our products, and our community. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

Information collected and processed as part of your GOC jobs profile, and any job applications you choose to submit is subject to GOC's Applicant and Candidate Privacy Policy
.
Thanks for your interest in this opportunity Our recruitment team will contact you if your profile is a good fit for the role. If you don't hear from us within 2-3 weeks, please consider your application unsuccessful at this time. We value your patience throughout this time. For any questions, feel free to reach out to us at
goc-candidate-
.