Contract Management Specialist

2 weeks ago

Taguig, National Capital Region, Philippines Google Operations Center Full time
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At Google Operations Center we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join us

The Contract Management Subject Matter Expert (SME) is a pivotal role responsible for guiding and executing the full spectrum of vendor contract activities within the team. This individual serves as the primary expert on contract administration and management best practices, providing crucial interpretation and guidance to business stakeholders.

Position Responsibilities
  • Subject Matter Expertise & Guidance: Serve as the primary Subject Matter Expert (SME) on all facets of contract management and administration. Provide expert interpretation and guidance on contractual provisions, best practices, and internal processes to business stakeholders and team members.
  • Contract Drafting & Review: Draft, review, redline, and amend vendor contracts, including both standard templates and complex, free-form agreements as needed. Ensure contracts accurately reflect business requirements and incorporate stakeholder feedback meticulously.
  • Risk Assessment & Mitigation: Proactively identify, analyze, and clearly communicate potential risks, liabilities, and compliance issues within contract terms and requirements. Recommend practical and effective steps to mitigate identified risks.
  • End-to-End Contract Lifecycle Management: Take ownership of and manage the full contract lifecycle from request to execution and beyond. This includes diligently tracking progress, expediting necessary inputs, and proactively following up with cross-functional teams (Legal, Procurement, Business Units, etc.) to ensure adherence to stakeholder timelines, collaborating closely with the Contract Admin Team Lead.
  • Quality Assurance: Develop and perform rigorous quality checks on contracts, associated legal documents, operational tasks, and internal processes to ensure accuracy, completeness, and compliance with company standards.
  • Contract Administration & Systems Management: Efficiently administer contracts using designated contracting systems (e.g., Google platforms), ensuring accurate data entry, document management, and record keeping.
  • Reporting & Analysis: Generate and maintain relevant team metrics reports. Undertake special projects as assigned, such as in-depth contract analysis, trend reporting, and data compilation to support strategic decision-making.
  • Process Support: Actively contribute to and support various contract management and administration related tasks and initiatives as required by the team and business needs.
  • Project Leadership & Execution: Lead or coordinate specific projects aimed at enhancing service delivery, implementing new technologies or procedures, or driving operational efficiencies within the team, managing timelines and resources effectively.

Qualifications

Minimum Qualifications
  • Contract Administration & Lifecycle Management: Possess comprehensive experience centered on contract administration and management. Demonstrated expertise in managing the end-to-end contract lifecycle, including intake processing, coordinating reviews, efficient routing for necessary approvals.
  • Process Facilitation & Communication: Exhibit superior written and verbal communication skills, essential for effectively liaising between internal departments (e.g., Legal, Procurement, Business Units) and external parties during the contract routing, approval, and ongoing administration phases. Adept at providing clear status updates, explaining procedural requirements, resolving administrative queries, and facilitating timely contract progression.
  • Analytical & Compliance Monitoring: Skilled in meticulously reviewing contract data for accuracy, tracking compliance requirements, managing critical dates (renewals, expirations), and proactively resolving administrative discrepancies.
  • Collaboration & Workflow Coordination: Proven ability to act as a central coordinator, working collaboratively and effectively with diverse internal teams and external stakeholders throughout the contract administration lifecycle. Highly responsive in managing complex approval workflows, facilitating smooth handoffs between parties, and ensuring contracts move efficiently through all required administrative steps from initiation to close-out.

Preferred Qualifications

Preferred Qualifications
  • CLM Systems Experience: Demonstrated experience using Contract Lifecycle Management (CLM) software and contracting tools relevant to Google's operational environment.
  • Advanced Contract Drafting & Review: Significant experience drafting, reviewing, and redlining a variety of vendor/supplier contracts, ensuring alignment with business requirements and risk tolerance.
  • Cross-Functional Communication Expertise: Proven ability to effectively communicate complex contractual information and process requirements tailored to diverse audiences, including business users, Legal counsel, Procurement professionals, and senior business leaders.
  • Process Improvement Acumen: Demonstrated experience identifying process inefficiencies within contract management or related operations, and successfully contributing to or leading initiatives for improvement.

Benefits
  • We support you with competitive wages and comprehensive health care including medical, dental and vision coverage
  • We support your family with gender-neutral baby bonding leave, 14 week birth-parent maternity leave, and generous life, accident and disability insurance minimums
  • Employees who work onsite can enjoy free meals and snacks, and fun onsite experiences

At the Google Operations Center, we don't just accept differences - we celebrate them, we support them, and we thrive on them for the benefit of our employees, our products, and our community. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

Information collected and processed as part of your GOC jobs profile, and any job applications you choose to submit is subject to GOC's Applicant and Candidate Privacy Policy.

Thanks for your interest in this opportunity Our recruitment team will contact you if your profile is a good fit for the role. If you don't hear from us within 2-3 weeks, please consider your application unsuccessful at this time. We value your patience throughout this time. For any questions, feel free to reach out to us at goc-candidate-global@googleoperationscenter.com.
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