Partner Data Operations Specialist

2 hours ago

Taguig, National Capital Region, Philippines KMC Solutions Full time

Job Overview:

  • WFH setup with company provided tools
  • Day shift to support APAC region
  • Requires 5+ years of industry experience working directly with channel partners and channel programs

The main responsibilities of a PARTNER INTEGRITY OPERATIONS SPECIALIST include:

  • Ensure completeness and accuracy of data attributes on partner records.
  • Ensure data correctly flows through systems.
  • Take actions to drive the resolution of outstanding data issues.
  • Seek out data anomalies and proactively correct them using reporting.
  • Identify patterns of inaccurate data and provide root cause analysis.
  • Provide effective ways to resolve data-related issues.
  • Contribute to ongoing process and workflow improvements related to data.
  • Ensure adherence to the data governance framework to achieve consistency, quality, and protection to meet overall business needs.
  • Contribute to partner data definitions, standards, and quality rules.
  • Support monitoring of channel partners to confirm alignment with program compliance requirements.
  • Support other assignments as required.
  • Works with regional Sales Leaders and CAMs for custom partnerships.
  • Works with Legal to help with custom contracts for strategic partnerships.
  • Supports agreement workflows via Ironclad.
  • Supports Zoom's sales teams via ServiceNow ticketing.

To apply, you must be an expert on the following requirements:

  • Outgoing individual with a demonstrated ability to learn quickly and manage a range of diversified programs while maintaining consistency and optimal performance.
  • 5+ years of industry experience working directly with channel partners and channel programs.
  • Experience in working with the Agent community is preferred.
  • Deep understanding of the partner ecosystem and program management.
  • Excellent communication and project management skills.
  • High attention to detail with a keen focus on the partner experience.
  • Results-driven, critical thinker, with a proven track record working in a fast-paced environment.

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