Customer Service Representative

2 days ago

Manila, National Capital Region, Philippines iConnect Convergence Inc. Full time $104,000 - $130,878 per year

Company Description

iConnect Convergence Inc. (iCONN), established in 2013, is a fully owned subsidiary of ABS-CBN Corporation, dedicated to providing exceptional customer service and relationship management. With over 10 years of experience, iCONN has expanded its services to non-ABS-CBN clients, offering innovative Customer Experience solutions globally. Our mission is to create and deepen good relationships with customers through world-class customer solutions and technology. Located in Manila, we support all digital online channels and strive to deliver unparalleled customer experiences.

Role Description

This is a full-time on-site role based in Manila for a Customer Service Representative. The Customer Service Representative will handle various customer interactions to ensure customer satisfaction and loyalty. Key tasks include responding to customer inquiries, resolving issues, managing customer accounts, and providing exceptional service through various channels. The role involves supporting customer acquisition, care, retention, and relationship management.

Qualifications

  • Skills in Customer Service, Customer Support, and Customer Satisfaction
  • Experience in Customer Experience and Customer Relationship Management
  • Excellent written and verbal communication skills
  • Ability to work effectively in a team-oriented environment
  • Strong problem-solving and multitasking abilities
  • Proficiency in using customer service software and tools
  • Previous experience in call centers or customer service roles is preferred
  • Bachelor's degree in Business, Communications, or related field is an advantage

  • Customer Service Representative

    2 weeks ago

    Manila, National Capital Region, Philippines beBeeCustomerService Full time ₱20,000

    Job Title: Customer Service Representative">This role is for individuals who enjoy interacting with customers and providing excellent service. As a customer service representative, you will be responsible for answering phone calls, responding to emails, and resolving customer issues in a timely and professional manner.">Required Skills and Qualifications:">

  • Customer Service Representative

    1 week ago

    Manila, National Capital Region, Philippines beBeeCustomerService Full time ₱150,000 - ₱250,000

    Customer Service Representative\We are seeking a skilled Customer Service Representative to join our team in Manila. The successful candidate will be responsible for providing exceptional customer service to clients via phone and other communication channels.\The ideal candidate will have excellent communication and problem-solving skills, as well as the...

  • Customer Service Representative

    1 week ago

    Manila, National Capital Region, Philippines RemoteRaven Full time $40,000 - $50,000 per year

    Customer Service Representative – Premium Electrical Services | $5/hr | RemoteJoin a premium residential and commercial electrical services team as a Customer Service Representative (CSR). Be the first point of contact for customers, guiding them with professionalism, care, and confidence from the initial call through to scheduled appointments. Rate: $5/hr...

  • Customer Service Representative

    5 days ago

    Manila, National Capital Region, Philippines GAIC Professional Services Inc. Full time ₱104,000 - ₱130,878 per year

     Now Hiring: Customer Service Representative Are you a great communicator with a passion for helping others? Ready to start or grow your career in a dynamic, fast-paced environment? This could be your next big opportunityWe're on the lookout for Customer Service Representatives who will: Handle customer inquiries via phone, email, or chat Provide...

  • Customer Service Representative

    2 weeks ago

    Manila, National Capital Region, Philippines beBeeCustomerService Full time ₱15,000 - ₱50,000

    Customer Service RepresentativeAre you passionate about delivering exceptional customer experiences? We're seeking a skilled and dedicated Customer Service Representative to join our team. In this role, you will be the primary point of contact for customers, guiding them through the application process with professionalism and empathy.Proactively engage with...

  • Customer Service Representative

    1 week ago

    Manila, National Capital Region, Philippines Dynamic Talent Solutions Full time ₱144,000 - ₱216,000 per year

    Dynamic Talent Solutions is hiring a Full time Customer Service Representative role in Legazpi Village, NCR. Apply now to be part of our team.Job summary:Flexible hours available No experience required for this role Expected salary: ₱18,000 per month Customer Service Representatives Location: Cebu City Qualifications: - College Graduate...

  • Customer Service Representative

    2 days ago

    Manila, National Capital Region, Philippines beBeeCustomerService Full time ₱777,940 - ₱1,123,305

    Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team. As a key member of our organization, you will be responsible for delivering exceptional customer experiences through timely and effective issue resolution.The ideal candidate will possess excellent communication skills, both written and verbal, and be...

  • Customer Service Representative

    5 days ago

    Manila, National Capital Region, Philippines PureWay Compliance, Inc Full time ₱70,000 - ₱120,000 per year

    About the CompanyPureWay Compliance, Inc. is a U.S.-based medical waste management and compliance company that helps healthcare providers nationwide stay safe, compliant, and environmentally responsible. We are looking for a skilled and motivated Customer Service Representative to join our growing team. Job DescriptionAs a Customer Service Representative,...

  • Customer Service Representative

    1 week ago

    Manila, National Capital Region, Philippines Lobmax Full time ₱150,000 - ₱200,000 per year

    About the job Customer Service Representative (CS/Healthcare) Customer Service Representative (CS/Healthcare) Educational Attainment should be at least High School Graduate, ALS Graduate, Senior High School Graduate, College Undergraduate, College Graduate We prefer someone with a BPO experience / Healthcare at least 6 months. Short work tenure...

  • Customer Service Representative

    1 week ago

    Manila, National Capital Region, Philippines Seven Seven Global Services, Inc. Full time ₱150,000 - ₱300,000 per year

    Responsibilities for Customer Service RepresentativeRespond to customer inquiries and requests via phone, email, and chat in a timely fashionDocument all inquiries, requests, resolutions, and follow-up tasksEscalate inquiries and requests as necessary to the appropriate department or person, following the outlined guidelinesDisplay a courteous and empathetic...