Patient Services Coordinator l PCC Hemady

3 days ago


Quezon City, National Capital Region, Philippines Maxicare Health Services Inc. Full time ₱432,000 - ₱648,000 per year

For Medical Course Graduates

CUSTOMER CARE REPRESENTATIVE

As a vital member of our Primary Care team, the Customer Care Representative (CCR) plays a key role in delivering exceptional patient support, coordinating clinical flow, and ensuring operational excellence in the clinic. You'll be our patients' first point of contact—providing compassionate service, managing schedules, verifying insurance, and supporting doctors during check-ups. If you're detail-oriented, thrive in a fast-paced healthcare setting, and love helping others, this role is for you.

What You'll Do

Your daily responsibilities include:

  • Greet and triage patients at the front desk
  • Verify patient identity and Maxicare/HMO coverage
  • Check vital signs and prepare patients for consult
  • Queue patients through our system (Emedcore)
  • Perform ECGs and endorse to Cardiologist
  • Assist in appointment scheduling and inquiries
  • Ensure timely documentation and record-keeping
  • Submit daily census and end-of-duty reports
  • Monitor clinic supplies, vaccine inventory, and equipment
  • Support Primary Care Physicians during check-ups
  • Promote patient feedback and address concerns
  • Comply with clinic protocols and the Data Protection Act (DPA)

Qualifications

Education:

  • Graduate of any medical-allied course (BS Nursing preferred)
  • Certification in Basic First Aid is a plus

Experience/Knowledge:

  • Familiar with clinic operations and health systems
  • Excellent communication and customer service skills
  • Computer-proficient; able to multitask in fast-paced settings
  • Flexible, detail-oriented, and a positive team player
  • Amenable to rotational shifts (5-day work week, varying rest days)

What We Offer

We offer competitive and meaningful benefits because we value our team:

  • Guaranteed up to 15th Month Pay
  • Quarterly Rice Subsidy
  • Medicine Benefit
  • HMO Coverage
  • Life Insurance
  • Convertible Leave Credits

Next Steps: Required Application Form

To be considered for this role, please complete the following form:

Note: Failure to fill out the form may result in your application not being considered for interview. Already submitted this form before? No need to resubmit. We'll review your past responses.

Ready to join us?

Make a difference in everyday healthcare—apply today

Job Type: Full-time

Pay: From Php18,000.00 per month

Work Location: In person



  • Quezon City, National Capital Region, Philippines Maxicare Health Services Inc. Full time ₱216,000 - ₱432,000 per year

    We are looking for a Customer Care Representative (CCR) to join our Primary Care team. The CCR will serve as the first point of contact for patients, ensuring excellent service, assisting doctors, and supporting smooth clinic operations.Key ResponsibilitiesWelcome and assist patients at the front deskVerify patient details and HMO coverageRecord vital signs...


  • Mandaluyong City, National Capital Region, Philippines CiD Global Solutions, Inc. Full time ₱400,000 - ₱1,200,000 per year

    Serve as the primary point of contact for patients from initial inquiry through post-treatment follow-up.Assist patients with appointment scheduling, doctor referrals, and coordination of medical procedures.Provide logistical support including airport transfers, hotel bookings, and local transportation.Coordinate with healthcare providers, departments, and...


  • Makati City, National Capital Region, Philippines MedGrocer Full time ₱600,000 - ₱1,200,000 per year

    MedGrocer's digitally-enabled wellness and population health programs, telehealth and medical services, and onsite medical staff work with hundreds of pharma companies and employers to improve the physical and mental health of over one million Filipinos every year.Here at MedGrocer, you will contribute to innovative healthcare solutions that enhance...


  • Caloocan City, National Capital Region, Philippines Virtual Rockstar Careers Full time

    OverviewVirtual Rockstar is hiring a reliable and detail-oriented Patient Care Coordinator to support our client's growing physical therapy clinic based in Seattle, Washington (Pacific Time). In this fully remote role, you will manage the clinic's front office workflow—ensuring patients receive excellent support and a welcoming experience from their first...


  • Quezon City, National Capital Region, Philippines Maxicare Health Services Inc. Full time ₱216,000 - ₱432,000 per year

    ULTRASOUND TECHNOLOGISTWe are looking for an Ultrasound Technologist to join our Primary Care team. In this role, you will perform diagnostic imaging procedures, ensure high-quality results, and work closely with physicians and other healthcare staff to support accurate and timely patient care. You will also help create a safe and reassuring experience for...

  • patient coordinator

    4 days ago


    Makati City, National Capital Region, Philippines Care Solutions and Outsourcing Corp. Full time $104,000 - $130,878 per year

    DUTIES:Assist Managed Care Team in US for special project and patient care required.Summarizing patient assessment, procedure results in a reportDocumenting patient conditions, treatments, and medication in the patients' electronic Health record.Assist in extraction of reports from hospital portals and filing them appropriately in a patient's chart for...


  • Makati City, National Capital Region, Philippines SuperStaff Full time ₱1,200,000 - ₱2,400,000 per year

    The Intake Coordinator is the employee that interacts and works closely with many other employees. This person also interacts with the clinical sales specialists, management team leaders, physicians, nurses and office staff, case managers, and pharmacist. This employee also works closely with all drug manufacturers and the patient /patient family. This...


  • Quezon City, National Capital Region, Philippines MicroSourcing Full time ₱300,000 - ₱450,000 per year

    Position Title: Patient Account Representative IIWork set-up: Onsite and NightshiftSite: 1880 Building, Eastwood, Libis, Quezon CityWhy join MicroSourcing?You'll HaveCompetitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance...

  • Patient Experience

    7 days ago


    Mandaluyong City, National Capital Region, Philippines OPAT The Antibiotic Care Specialist Full time ₱600,000 - ₱1,200,000 per year

    This role combines patient advocacy, doctor engagement, and business development support by:Guiding & supporting patients as they undergo their OPAT treatment,Serving as the main liaison between the OPAT clinic and referring doctors for effective patient care collaboration,Offering the clinic's core services to doctors and elastomeric pump solutions to...


  • Makati City, National Capital Region, Philippines Makati Medical Center Full time ₱600,000 - ₱1,200,000 per year

    The Patient Service Specialist (PSS) serves as Makati Medical Center's frontline contact in Central Registration. He/she is responsible for registration, billing, and releasing of results. He/she also handles other patient-related servicing, which include responding to inquiries, providing information and assistance, and managing complaints and feedback,...