Post Facilites Manager

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Job Title: Post Facility Manager, FCDO Reports to: Cluster Manager Location: Taguig, Manila, Philippines

Role Purpose As the Post Facility Manager, you will serve as the on-site leader for a key FCDO diplomatic site, ensuring the seamless delivery of all facilities services. You will be the primary point of contact for our client, building a strong partnership and ensuring that site operations meet the highest standards of safety, compliance, and performance. This role is critical for managing the site environment, leading a dedicated service team, and upholding JLL's commitment to excellence in a sensitive and dynamic diplomatic setting.

Key Responsibilities

Operational and Financial Excellence

• Oversee all technical and facilities operations, ensuring service delivery aligns with contractual KPIs, SLAs, and Critical Environment (CEM) requirements.
• Manage site budgets, accounting, and financial operations, ensuring effective cost control and procurement of materials and supplies.
• Drive vendor performance, ensuring all subcontractors are compliant with access, security, and quality standards.
• Champion continuous quality improvement by implementing industry best practices to enhance operational standards and reduce costs.

Safety and Risk Management

• Lead the site's health and safety culture, championing JLL's "zero harm" commitment and ensuring a safe working environment for all staff, contractors, and visitors.
• Ensure the JLL Operational Risk Management (ORM) program is fully implemented, maintaining up-to-date hazard registers and robust business continuity plans.
• Manage all incident reporting and escalation procedures to meet contractual and firm standards, providing 24/7 emergency call support as needed.

Client and Stakeholder Partnership

• Develop and maintain a strong, collaborative partnership with the on-site client, acting as the primary point of contact to ensure their needs and expectations are met.
• Provide proactive management and clear communication to all stakeholders, ensuring facility services fully support client operations, events, and visits without disruption.

Team Leadership and Development

• Lead, mentor, and develop the on-site service delivery team, fostering an environment of teamwork, cooperation, and performance excellence.
• Build a high-quality, well-motivated team by providing effective coaching and supporting the training and development of team members.

Candidate Profile: What You'll Bring

• A university degree or professional qualification in engineering, real estate, facility management or hospitality.
• A minimum of 5 years of experience in Facilities Management, Property Management, or a related field, preferably within a diplomatic or secure environment.
• Proven expertise in managing site operations, with a working knowledge of critical building systems (HVAC, electrical, fire protection) and occupational health and safety requirements.
• Strong financial acumen with experience in budget management, financial analysis, and contract administration.
• Excellent leadership skills with a demonstrated ability to train, motivate, and lead a high-performing team.
• Exceptional communication, presentation, and interpersonal skills, with the ability to engage effectively with senior-level clients and stakeholders.
• A proactive and professional approach to customer service, with the capacity to manage complex operational matters and adapt to rapidly changing situations.

Location:

On-site –Taguig, Philippines

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table

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