RCM Payment Posting Associate

4 days ago

Taguig, National Capital Region, Philippines HRTX Full time ₱288,000 - ₱360,000 per year

Job Title: RCM Payment Posting Associate

Department: Finance / Revenue Cycle Management (RCM)

Reporting Line: RCM Posting Team Lead

Shift: Night Shift (9:00 PM – 6:00 AM PHST)

Job Type: Full-Time

Position Overview

The RCM Payment Posting Associate is responsible for accurately capturing and applying remittance details, processing customer payments, and managing cash collections. This role is critical in maintaining the integrity of the Daily Cash Ledger and ensuring all postings are accurately reflected in client accounts.

The position covers payment posting, reconciliation, batch balancing, discrepancy resolution, and compliance with regulatory requirements. It also supports multiple state projects for various insurance carriers, contributing to the overall efficiency and accuracy of the revenue cycle process.

Key Responsibilities

Payment Processing & Posting

  • Post payments, adjustments, and denials from insurance companies, patients, and third-party payers within established timelines.
  • Process and post credit card transactions in compliance with PCI-DSS and security standards.

Reconciliation & Balancing

  • Perform daily, weekly, and monthly payment reconciliations.
  • Maintain cash spreadsheets and track unapplied payments.
  • Verify and balance payment batches with bank deposits and provider-level balance activities.

Error Resolution & Compliance

  • Investigate and resolve payment discrepancies promptly.
  • Ensure adherence to HIPAA, payer-specific guidelines, and other regulatory requirements.

Reporting & Collaboration

  • Generate reports on payment activity and identify trends, issues, or areas for improvement.
  • Coordinate with team members, internal departments, insurance companies, and patients to resolve payment-related matters efficiently.

Additional Duties

  • Accurately interpret Explanation of Benefits (EOBs).
  • Review and process patient and payer refunds with complete documentation.
  • Participate in special projects and assignments as required.

Qualifications

  • Bachelor's degree in Accounting, Finance, or related field.
  • Up to two years of experience in US Healthcare Revenue Cycle Management, preferably in cash/payment posting.
  • Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
  • Familiarity with Practice Management Software (e.g., Avatar, Catalyst, PCMS, Therap, Rethink) and RCM platforms (e.g., Ability/Inovalon, Netsmart) preferred.

Skills & Competencies

  • Strong attention to detail and accuracy in data entry.
  • Excellent organizational and time-management skills.
  • Strong verbal and written communication skills.
  • Problem-solving and critical thinking abilities.
  • Ability to work effectively in a fast-paced, deadline-driven environment.
  • Good investigative skills for resolving payment discrepancies.

Job Types: Full-time, Permanent

Pay: Php24, Php30,000.00 per month

Work Location: In person

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