Customer Service Representative

5 days ago

San Fernando, Central Luzon, Philippines J Massage and Spa Outsource Full time ₱270,000 - ₱324,000 per year

We're Hiring: Customer Service Representative

Salary: ₱22,000 – ₱27,000 (Terms & Conditions Apply)

SITE: Clark Pampanga

Work Setup: 100% Onsite

Hiring Process: Virtual & Onsite – No Final Interview Required

Support: Full training, tips, and guidance provided until you receive a job offer

About the Role

We're looking for motivated and enthusiastic individuals to join our team as Customer Service Representatives. In this position, you will assist customers via phone, chat, or social media—responding to inquiries, resolving concerns, and delivering excellent service related to our products and services.

No prior experience is required. We provide complete training to help you succeed.

Key Responsibilities

  • Respond to customer inquiries through phone, email, or chat in a professional and timely manner
  • Resolve customer issues with patience and empathy
  • Process orders, handle returns, and assist with other service-related needs
  • Keep accurate customer records and perform necessary follow-ups
  • Work collaboratively with your team to achieve service targets
  • Stay informed about company products and services through ongoing training

What We Offer

  • No Final Interview: A simplified and stress-free hiring process
  • Training Provided: Comprehensive training with ongoing support
  • Flexible Scheduling: Options for both part-time and full-time roles
  • Open to All: Welcoming candidates from all backgrounds, including those with no previous experience
  • Career Advancement: Opportunities to grow within the company

Requirements

  • Positive attitude and willingness to learn
  • Strong written and verbal communication skills
  • Basic computer skills and access to a stable internet connection
  • Ability to work independently in a virtual setting
  • Must be at least 18 years old

How to Apply

Interested applicants can apply directly through our website or contact our hiring team for more details. We're here to support you every step of the way as you start your new career.

Job Type: Full-time

Pay: Php22, Php27,000.00 per month

Benefits:

  • Paid training

Application Question(s):

  • Are you currently employed?
  • Are you currently enrolled/graduating/studying?
  • What type of CSR experience do you have?
  • Rate you communication skills from with 1 being the highest and 10 being the lowest
  • Kindly provide the following: Full name, Location, Contact Number, Active Email Address and Educational Attainment. Thank you

Work Location: In person

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