
Customer Service Representative
14 hours ago
SM CLARK PAMPANGA SITE NO FINAL INTERVIEW OPEN FOR NO EXPERIENCE
About the role
As a Customer Service Representative you will be the friendly voice that connects our customers to the solutions they need. This full-time role is based in San Fernando, Pampanga, and involves providing excellent customer service through inbound and outbound calls.
What you'll be doing
- Responding to customer inquiries and complaints in a professional and empathetic manner
- Providing product and service information to customers
- Resolving customer issues in a timely and effective manner
- Maintaining detailed records of customer interactions
- Contributing to the continuous improvement of customer service processes and procedures
What we're looking for
- Previous experience in a customer service or call centre role
- Strong communication and active listening skills
- Ability to remain calm and professional under pressure
- Excellent problem-solving and decision-making skills
- Familiarity with customer relationship management (CRM) software
- High school diploma or equivalent
What we offer
At TREXAN CAREER SYSTEMS', we are committed to providing our employees with a supportive and rewarding work environment. Some of the benefits you can expect include:
- Up to 28K Salary Package every month plus incentives
- Comprehensive health insurance coverage
- Opportunities for career development and advancement
- Team-building activities and social events
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