Post Turnover Support Assistant

2 days ago

Pasay, National Capital Region, Philippines SMDC Full time ₱150,000 - ₱250,000 per year

JOB SUMMARY

To ensure that all post-construction concerns are addressed accordingly.

DUTIES AND RESPONSIBILITIES

  1. To ensure that all post-turnover concerns and unit discrepancies are endorsed to the concerned teams: Post Turnover Unit, Engineering Group, Project Development, and Property Management Office.

  2. To monitor the progress and closure of Microsoft Dynamics 365 (MD365) and Property and Residents Integrated Systems (PARIS) post-turnover tickets under the following subcategories:

  3. Copy of the as-built plan or unit layout/key plan

  4. Service of External Property Administration and other staff (security, housekeeping, technician etc.)
  5. Temporary parking slot
  6. Concern regarding working capital and condominium dues payment due to delay in turnover
  7. Request for compensation due to delay in turnover
  8. Condominium Corporation Concern / For Board of Trustees disposition
  9. Furniture and appliances warranty concerns within and beyond 7 days from acceptance of unit
  10. Unit Defects (cracks, leaks etc.) within and beyond the defects liability period (DLP)

  11. Discrepancy in unit deliverables due to undelivered/un-installed standard unit finishes and furniture

  12. To ensure that all unit owners are informed of updates on their post-construction concerns via phone, email, or letter.

  13. To prepare a weekly report on the status of all ticketed post-turnover concerns in MD365 and PARIS, to be submitted to the Post Construction Support Supervisor and Manager.

JOB QUALIFICATIONS AND SKILLS REQUIRED

  1. Must be a graduate of any four-year course from a college or university; BS Property Management graduate is an advantage.

  2. Preferably with at least 1 year of work experience related to communication to clients/buyers from a reputable property developer/ real estate.

  3. Must be focused, driven, team player; can work under pressure; with acceptable oral and written

communication skills; with good presentation and facilitation skills; computer literate.

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