Head of Brand Operations

WHO we are:

A telehealth platform focusing on transformative, stigmatized health issues. Our goal is to address Southeast Asia's most overlooked and misunderstood health concerns.

WHERE and HOW you can work:

Our head office is located in the heart of Taguig City, at BGC, a vibrant business and lifestyle hub. We offer our employees the benefit of flexi-time, allowing them to enjoy that one last bite of breakfast, savor an extra cup of coffee, or fit in a quick visit to the gym, empowering them to start their day on their terms.

WHAT this role means for you:

This is an onsite, full-time for an
Head of Brand Operations
where you'll be responsible for transforming the Chief Brand Officer's strategic vision into flawless, scalable execution.

This role ensures that every brand initiative, from campaigns to product launches, move seamlessly from concept to delivery. Acting as the operational nucles of the Brand organization, the
Head of Brand Operations
enables the CBO to focus on vision, storytelling, and brand direction while owning all logistics, timelines, workflows, and cross-functional coordination.

You're a match if you:

• Operationalize Brand Strategy

• Translate the CBO's strategic direction into actionable plans, workflows, and execution frameworks.

• Build and maintain annual/quarterly brand operating plans and cross-functional roadmaps.

• Drive End-to-End Execution

• Oversee all brand and marketing initiatives from planning through launch and post-launch review.

• Ensure nothing falls through the cracks—owning timelines, deliverables, and quality control.

• Manage Content, Calendars & Assets

• Own content calendars, production timelines, asset trackers, and approval processes.

• Maintain centralized systems for content, campaign documentation, and operational visibility.

• KPI Tracking & Reporting

• Track all operational brand and marketing KPIs:
  Social posting cadence
  ,
  PR performance metrics
  ,
  campaign readiness
  ,
  launch milestones and dependencies

• Prepare dashboards, weekly reports, and status updates for leadership.

• Lead Cross-Team Workflows

• Serve as the connecting hub across: Product, Growth, CRM, Social, PR/Comms, Creator teams, and external agencies.

• Define and enforce collaboration workflows, SLAs, and feedback loops that ensure speed and accountability.

• Oversee Production & Creative Operations

• Manage creative and production workflows, from brief intake through delivery.

• Set up systems for efficient resourcing, reviews, and quality assurance.

• Support creative teams through clear processes, documentation, and operational structure.

• Maintain Brand Governance

• Ensure consistent application of brand guidelines across teams, channels, and markets.

• Maintain brand libraries, templates, and internal education tools.

• Ensure Operational Excellence

• Identify bottlenecks and create solutions for smoother execution.

• Drive process automation and tooling that increase clarity, predictability, and speed.

• Hold teams accountable to deadlines while fostering a collaborative environment.

Profile Wishlist:

• 8+ years of experience in brand operations, marketing operations, or integrated program management.
• Proven track record in leading cross-functional initiatives in high-growth or global brand environments.
• Exceptional organizational, project management, and communication skills.
• Expertise with workflow management tools (Asana, , Notion, Airtable, etc.).
• Strong understanding of brand, creative, production, and go-to-market processes.
• Ability to work in fast-paced, ambiguous environments with competing priorities.
• Consistent track record of "zero drop-offs" shipping high-quality work on time, every time.

If this sounds like you, hit apply on this post or drop us a line at

.