
Reservations Team Leader
2 days ago
QUALIFICATIONS:
- Candidate must possess at least Bachelor's/College Degree in Hospitality/Tourism/Hotel Management or equivalent
- Minimum of 1 year experience in Hotel or Resort, as Reservations Agents
- Must have a strong user knowledge of Outlook, MS Office, OPERA PMS, Siteminder and other relevant software/applications
- Must have a strong communication skills - oral and written, excellent interpersonal and relation skills
- Must be detail-oriented and has good time management skills
- Must be available to work flexible Full time hourse including weekends, holidays and special events
DUTIES AND RESPONSIBILITIES:
- Responds to all guest reservation requests and executes prompt, courteous and accurate guest service at all times
- Answer guest inquiries pertaining to hotel services
- Update No-shows and cancellations on all OTA's without fail to avoid and unwanted commissions.
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