Communication Officer
3 days ago
The Communication Officer / Administrative Assistant provides comprehensive communication support, administrative services, and executive assistance to ensure the smooth operation of the office. The role oversees internal and external communications, manages documentation, maintains meeting records, supports executives with confidential tasks, and ensures efficient coordination of office activities.
DUTIES AND RESPONSIBILITIES
- Develop, draft, and manage communication materials such as announcements, memos, speeches, press releases, and social media content.
- Oversee internal communication channels, including emails, group chats, and bulletin announcements.
- Coordinate with internal teams to gather updates, reports, and content for dissemination.
- Respond to stakeholder inquiries with professionalism, accuracy, and timely action.
- Provide clerical and administrative support, including scheduling, document routing, data encoding, and report preparation.
- Maintain organized filing systems, ensuring secure and efficient document management.
- Assist in preparing department reports, summaries, and meeting documentation.
- Maintain an organized archive of minutes, resolutions, and related documents.
- Provide executive support, ensuring confidentiality and accuracy in handling sensitive information.
- Screen and manage calls, visitors, and communications received by executives.
- Ensure timely follow-up on executive instructions, assigned tasks, and required action items.
- Attend meetings, committee sessions, and strategic discussions as required.
- Record comprehensive and accurate minutes of meetings, including attendance, agenda items, discussions, agreements, decisions, and action items with deadlines.
- Track progress of action items and follow up with responsible personnel to ensure completion.
QUALIFICATIONS
- Bachelor's degree in Communication, Business Administration, Office Administration, or related field.
- Strong verbal and written communication skills.
- Excellent organizational and time management abilities.
- Proficient in MS Office, Google Workspace, and basic design tools (e.g., Canva).
- Ability to handle confidential and sensitive information.
- Strong interpersonal skills and professionalism.
- Ability to multitask and work with minimal supervision.
CORE COMPETENCIES
- Communication & Writing Skills
- Administrative Efficiency
- Confidentiality & Discretion
- Attention to Detail
- Coordination & Planning
- Time Management
- Professionalism & Integrity
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