Crew Mobilisation Manager

Job Description
Location Country
Philippines

Work Location
Manila

Who are V?
As a global leader in ship management and marine services, we add value to a vessel's operations. Operating around the clock and around the world, V. gives every client the quality and efficiency they need in every sector. Covering crew management and recruitment, quality ship management and technical services, together with supporting management and commercial services, V. has an unrivalled industry knowledge with performance assured. Our values, We Care, We Collaborate, We Challenge, We are Consistent, We Commit and Deliver, are at the heart of everything we do and they support our strategy of Investing in Talent. We are always interested in making contact with talented individuals - people who will demonstrate our values and deliver great service, for internal and external stakeholders.

Overall Purpose of The Job
This role is accountable for compliant and timely crew relief as well as proactive planning of ratings for assigned customers and segments.

The incumbent leads and manages Crew Coordinators and is responsible for flawless delivery of crew mobilization responsibilities such as timely travel arrangements for approved crew, digitally capturing required documents for approved crew, working closely with CMPs and Vessel Coordinators in assigned fleet and crew cells, and helping enhance usage and development of ShipSure.

Key Responsibilities And Tasks

• Ensures compliant and timely crew relief.
• Ensure proactive planning of ratings.
• Ensures local training delivery of crew according to matrix.
• Ensures all required documents are digitally captured in ShipSure on time
• Proactively identifies crew retention risks and issues, and works with appropriate stakeholders to mitigate the risks and address issues
• Drives the diligent usage of ShipSure as "system of record" for all mobilization activities
• Collaborates proactively with CMPs, Vessel Coordinators, Planners and Recruitment team members on ensuring that flawless service is consistently delivered to customers.
• Assists in crew welfare and crew family coordination, as applicable
• Reviews and monitors usage of ShipSure, and works with IT and other stakeholders to continuously improve usage and further development of ShipSure.
• Provides management support and guidance to Crew Coordinators and other direct reports.

What can I expect in return?
V. Group can offer you a market leading salary and benefits package, in addition to significant opportunities for career growth and personal development. This a great opportunity to join a true leader in the maritime sector - a company that has exciting plans for future growth.

Essential

• 5 years Maritime or Shipping industry experience knowledge as supplier, manager or owner.
• Strong understanding of crew operations, including government requirements for location.
• Shows strong sense of urgency to meet customer requirements
• Strong collaboration and influencing skills with the ability to make change happen
• An effective and positive communicator and team player / leader
• Being able to plan tasks and follow tight timelines when required
• Able and willing to follow the agreed process

Desirable
Applications Close Date
15 Mar 2026

Job Details

Role Level: Mid-Level Work Type: Full-Time Country: Philippines City: Manila National Capital Region Company Website: Job Function: Operations Management Company Industry/

Sector: Maritime Transportation

What We Offer

About The Company
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