Customer Service Representative

5 days ago

San Fernando, Central Luzon, Philippines SolutionCX Full time $40,000 - $60,000 per year

Job description:

Duties/ Responsibilities:

As a Lead Management Specialist, you will be responsible for qualifying leads for our client solar energy solutions. Your primary objective is to identify prospective customers, engage them in meaningful conversations, and assess their solar energy needs and potential interest in our client products and services. The ideal candidate should have excellent communication skills, a knack for lead nurturing, and a passion for promoting renewable energy.

Software Knowledge:

  • Google Workspace: i.e. Google Maps, Google Mail, Google Calendar, Google Doc, Google Sheets.
  • Calendly
  • CRM-Sales Force
  • Enerflo
  • Net Suites
  • Google My Business
  • Get The Referral
Requirements

Requirements:

  • Great communication skills (English speaking)
  • Phone etiquette.
  • E-mail communication.
  • Great time management
  • Persistence, resilience, and the ability to handle rejection positively.
  • Excellent Listening skills to better understand what prospects are trying to
  • accomplish by going solar.

  • Being able to ask qualifying questions.

  • Familiarity with solar energy concepts and benefits.

  • Attention to details.
Benefits

Enjoy the following benefits:

  • Attractive salary and benefits, Work-life balance, fun and professional working environment
  • An open and honest culture where people are valued, treated fairly and trusted and empowered.
  • 13th-month pay bonus.
  • HMO upon regularization – with 150K MBL per Illness under Regular Private Room with inclusion of Dental, Life and Accident Insurance.
  • Paid leave
  • Free-flowing coffee and hot chocolate
  • Company events and employee engagement
  • Opportunities for professional development and growth.
  • Cozy pantry area with fun and engaging entertainment area.
  • Excellent office location in San Pedro City Laguna.

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