Part-Time Customer Service Agent for a Coffee Retail Company

1 week ago


Makati City, National Capital Region, Philippines LTVplus Full time ₱150,000 - ₱250,000 per year

MRF 87030

Is This You? Read On

  • You have 2–3 years of experience in customer support, with a strong background in handling email and chat communications. You're an excellent communicator who balances empathy and patience with professionalism.
  • You're skilled at problemsolving and technical troubleshooting, while staying efficient and detailoriented in a fastpaced environment. With solid time management and product knowledge, you ensure customers always feel supported and valued.
  • You're proactive, reliable, and confident working independently to deliver topnotch customer service.

What You'll Be Doing

  • Provide customer support primarily through email, with some chat as needed
  • Respond to inquiries, resolve issues, and deliver accurate information to customers
  • Handle customer requests with empathy, professionalism, and attention to detail
  • Troubleshoot problems, escalate when needed, and follow through to resolution
  • Document interactions and maintain accurate records in the system
  • Ensure every customer receives a positive and supportive experience

Tech & Tools

Required platform Reamaze

Other tools Standard CRM and customer support applications

Working Hours

Parttime role, Monday to Friday, any time between 9 AM – 6 PM EST (aligned with client campaign schedule)

Ready to join a team that values your problemsolving skills and customercentric mindset?

We can't wait to meet you

Employment type

Part-time

Department

Customer Service

Division

APAC

Location

Philippines/Metro Manila/Makati



  • Makati City, National Capital Region, Philippines LTVplus, LLC Full time ₱200,000 - ₱400,000 per year

    Part-Time Customer Service Agent for a Sports eCommerce Company Is This You? Read OnYou're an experienced support professional with a strong background in refund processing and payment management. You take pride in your writing skills and can work efficiently with minimal supervision. You're dependable, detail-oriented, and thrive in a structured support...

  • Part-time Barista

    2 weeks ago


    Makati City, National Capital Region, Philippines LADL TRADING Full time ₱25,000 - ₱50,000 per year

    We are seeking a friendly and skilled barista with at least 1 year of experience to join our team part-time for mobile pop-up coffee cart for events.You'll prepare high-quality coffee and beverages, provide excellent customer service, and maintain a clean, welcoming environment. Ideal candidates are passionate about coffee, reliable, and thrive in a...


  • Mandaluyong City, National Capital Region, Philippines HANNAH JOY BERNARDO INSURANCE AGENT Full time ₱150,000 - ₱250,000 per year

    Urgent Hiring: Part-time Virtual Sales/Insurance Agent (50 slots available)Qualifications:College graduate (any major) or graduating studentNo sales experience needed

  • Tomoro Coffee

    3 days ago


    Makati City, National Capital Region, Philippines Zhipan Management INC Full time ₱900,000 - ₱1,200,000 per year

    Tomoro Coffee - Outlet ManagerAbout the roleBe part of TOMORO COFFEE Alphaland FamilyAs a Coffee Store Manager, you will play a crucial role in overseeing the day-to-day operations of our store. This full-time position will involve managing a team of coffee baristas, ensuring exceptional customer service, and driving the overall efficiency and profitability...


  • Makati City, National Capital Region, Philippines HANNAH JOY BERNARDO INSURANCE AGENT Full time ₱400,000 - ₱1,200,000 per year

    Urgent Hiring: Part-time Virtual Sales/Insurance AgentPerks and Benefits:Weekly commission-based earningMonthly and quarterly bonuses and performance incentives100% work-from-home setup with comprehensive online trainingOpportunities for local and international travelHMO and group insurance for top performersQualifications:Open to college graduates or...


  • Makati City, National Capital Region, Philippines LTVplus Full time ₱150,000 - ₱250,000 per year

    MRF 87039 Is This You? Read OnYou have 2–3 years of experience in customer support, with a strong background in handling voice calls. You're confident, empathetic, and patient, with excellent communication skills that make customers feel valued and understood.You're a natural problemsolver, able to handle multiple tasks efficiently while staying...

  • Coffee Barista

    2 days ago


    Mandaluyong City, National Capital Region, Philippines LY2 Food Services Full time ₱43,200 - ₱72,000 per year

    Good Thing Coffee Company is looking for a passionate and reliable individual to join their growing team. If you love coffee, enjoy working in a fast-paced environment, and want to be part of a brand that values quality and community, we'd love to meet you.About the RoleAs a Coffee Crew Member, you'll be responsible for preparing and serving high-quality...


  • Quezon City, National Capital Region, Philippines Kaizen United Customer Service Company Full time ₱324,000 - ₱384,000 per year

    Receive and sort incoming parts and suppliesStore items in an orderly and accessible manner in a warehouse, tool room, supply room or other areaProcess incoming requisitions and issue or distribute parts and supplies for internal usageMaintain records of orders and the amount, kind and location of parts and supplies on hand using manual or computerized...

  • Agent Services Admin

    14 hours ago


    Makati City, National Capital Region, Philippines Lendi Group Full time ₱900,000 - ₱1,200,000 per year

    Company DescriptionLendi Group is a market-leading digital platform business that is focused on revolutionising the entire property journey. It operates Lendi - Australia's original and #1 digital mortgage brand - and the iconic Aussie franchise.Powered by an advanced AI proprietary platform, a national network of 1,300 brokers, 230 retail stores, a team of...


  • Makati City, National Capital Region, Philippines LTVplus Full time ₱150,000 - ₱250,000 per year

    94820 Is This YOU? Then We Want to Meet YouAt least 12 Years of Experience.Software/platforms required- ZendeskSkills and Experience RequiredStrong written communication skills and a deep understanding of the English language. Able to convey empathy while maintaining control of the conversation with an upset customer.If this sounds like you, then you're...