Service Desk Support

The IT Service Desk Specialist manages the IT support system and handles the first line troubleshooting of concerns raised by the different business units. The Service Desk Associate are shared between the Business Systems and the Technical services group and will be reporting to both team managers.Job Responsibilities:Provides continuous first-line support...

Position: Help Desk SupportLocation: Makati CityThe Help Desk Support will serve as the first point of contact for clients' inquiries and concerns related to Life Insurance, HMO/Medical benefits, and Personal Accident Insurance. This role ensures timely resolution, accurate information dissemination, and efficient coordination with providers and internal...

We are seeking a Service Desk Team Lead with strong customer service skills and a solid technical foundation to join our dynamic IT team. The ideal candidate will be responsible for providing first-level support to end-users through various communication channels, including email, phone, chat, and walk-ins.Key Responsibilities:Ticket Management:Create and...

Location: Eton Centris, Quezon CityQUALIFICATIONS:At least Highschool graduate (Diploma is a must)Bachelor's degree in IT, Computer Science, or a related field (preferred).1 year ITSD experience under 1 BPO company.Proficient in resolving end-user concerns related to Microsoft environments and providing effective technical support.Familiar with tools and...

This role is critical in delivering timely and professional support to users, ensuring incidents and service requests are logged, prioritized, escalated, and resolved in accordance with ITIL-aligned service management practices.1.Incident Management & Technical SupportServe as the first point of contact for IT-related issues via phone, email, chat, or...

IT Service DeskLocation: Onsite, Shifting/Night shift – Quezon CityTake the next step in your IT career with our Service Desk team. In this role, you will serve as the first point of contact for technical concerns, supporting global clients with troubleshooting, account management, and system-related issues. You will play a vital role in maintaining smooth...

KINDLY READ THE FOLLOWING DETAILS BEFORE SENDING YOUR APPLICATIONTO QUALIFIED, MUST HAVE THE FF:- Not less than 1 year Service Desk International Experience- Must have BPO Experience- Previous salary is not more than the maximum offer- Expected salary must be aligned with the offer range- Must be residing/ accessible to Quezon City ( Max of 60-90 mins travel...

Qualifications:Must have 1 year experience as IT Service Desk or TSR orMust have 3 years experience as IT Service Desk or Help DeskHas experience using ServiceNow (Snow) and Active DirectoryProficient using Microsoft Outlook, Microsoft 365 and MS TeamsHas experience in software and hardware troubleshooting, VPN and CitrixExcellent English communication...

URGENT HIRING FOR IT SERVICE DESK INITIAL & FINAL VIRTUAL PROCESS ONLY NO ASSESSMENT START ASAP GET YOUR JO NOW APPLY NOWWORK ONSITE (SITES AVAILABLE):ETON CENTRIS, QUEZON CITYMCKINELY, TAGUIG CITYPOSITION: IT SERVICE DESKSHIFT: SHIFTING SCHEDULEJOB DESCRIPTION:Ensure timely response of all the tickets raised by the client end user.Provide basic in-house...

IT Service Desk Hiring | Urgent Hiring | Virtual InterviewService Desk Analyst Responsibilities:Testing and analyzing IT system and software performance.Resolving incoming client and personnel IT queries remotely via chat, email and phone.Prioritizing and resolving IT concerns and escalating serious issues to relevant stakeholders.Avoiding service...