IT Service Desk Specialist

We are seeking a Service Desk Team Lead with strong customer service skills and a solid technical foundation to join our dynamic IT team. The ideal candidate will be responsible for providing first-level support to end-users through various communication channels, including email, phone, chat, and walk-ins.Key Responsibilities:Ticket Management:Create and...

Introduction We are looking for dedicated and skilled Service Desk Administrators to provide technical support and ensure smooth operations for our MSP clients. The ideal candidates will be responsible for ticket resolution, client support, and assisting in the maintenance of our service desk systems.Key ResponsibilitiesProvide first and second-level support...

IT Service Desk SpecialistLocation: Onsite – Quezon CityAdvance your career in IT support as an IT Service Desk Specialist. In this role, you'll act as the first line of defense for technical issues, assisting global clients with troubleshooting, account management, and system-related concerns. You'll play a key part in ensuring smooth IT service...

Pay: ₱30, ₱50,000.00 per monthJob description:Job descriptionBachelors degree in IT, CS, or any Computer related courses only3 years of experience as Technical / Helpdesk /3 years of experience in CITRIX/ CLOUDExperience in handling Infrastructure (network & servers) and Application (system, application and cloud) issuesFollow ITIL Practices (Incident &...

We are seeking a highly motivated and experienced Service Desk Lead to oversee and manage our service desk operations. The ideal candidate will ensure timely resolution of client issues, enforce SLA adherence, and lead the service desk team to deliver exceptional customer support.Key Responsibilities·       Lead and manage day-to-day operations of the...

Embark on your path towards a successful career. Kuehne+Nagel stands out as an innovative logistics company with adaptability and efficiency at our core. Our advanced processes enable us to deliver exceptional services to our clients and customers. Your knowledge, expertise and distinct skillsets will play a vital role in driving the organization's growth....

This role is critical in delivering timely and professional support to users, ensuring incidents and service requests are logged, prioritized, escalated, and resolved in accordance with ITIL-aligned service management practices.1.Incident Management & Technical SupportServe as the first point of contact for IT-related issues via phone, email, chat, or...

Qualifications:Must have 1 year experience as IT Service Desk or TSR orMust have 3 years experience as IT Service Desk or Help DeskHas experience using ServiceNow (Snow) and Active DirectoryProficient using Microsoft Outlook, Microsoft 365 and MS TeamsHas experience in software and hardware troubleshooting, VPN and CitrixExcellent English communication...

URGENT HIRING FOR IT SERVICE DESK INITIAL & FINAL VIRTUAL PROCESS ONLY NO ASSESSMENT START ASAP GET YOUR JO NOW APPLY NOWWORK ONSITE (SITES AVAILABLE):ETON CENTRIS, QUEZON CITYMCKINELY, TAGUIG CITYPOSITION: IT SERVICE DESKSHIFT: SHIFTING SCHEDULEJOB DESCRIPTION:Ensure timely response of all the tickets raised by the client end user.Provide basic in-house...

**Job Title:** Help Desk Support Specialist We are seeking a highly skilled and detail-oriented Help Desk Support Specialist to join our team. As a Help Desk Support Specialist, you will be responsible for providing technical support and assistance to employees and clients. Key Responsibilities: Manage IT Service Desk: Provide remote support and...