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IT Service Desk
2 weeks ago
IT Service Desk
Location: Onsite, Shifting/Night shift – Quezon City
Take the next step in your IT career with our Service Desk team. In this role, you will serve as the first point of contact for technical concerns, supporting global clients with troubleshooting, account management, and system-related issues. You will play a vital role in maintaining smooth IT operations while providing excellent customer service.
What We Offer:
- Competitive salary package of up to ₱40,000 (based on tenure)
- 20% Night Differential
- HMO coverage starting Day 1
- Attractive perks and clear opportunities for career growth
Qualifications:
- At least a High School Graduate (Old Curriculum with Proof of Education)
- Minimum of 1 year experience in an International BPO Service Desk (Voice) role
- Proficiency in ServiceNow (SNOW), Active Directory (AD), VPN, Citrix, Hardware/Software troubleshooting, and Outlook
