Service Support Specialist

1 week ago

Cebu City, Central Visayas, Philippines Evolution Gaming Full time ₱500,000 - ₱1,000,000 per year
Company DescriptionJob DescriptionKey Responsibilities:
  • Ensure that all tables are operational without interruptions.
  • Handle all real-time incidents on the gaming floors related to the following components of operations: hardware, software, and connection.
  • To fix game irregularities on the tables: Game Presenters' mistakes and software issues.
  • To prepare shift reports for the Management.
Requirements:
  • Quick thinking and attention to detail.
  • Analytical skills and multi-tasking.
  • Ability to work under pressure and make decisions in stressful situations.
  • Ability to work different shifts.
  • Good English skills (both verbal and written).
  • Basic PC software knowledge and excellent command of Microsoft Office products in particular.
  • Work experience in Evolution for at least 6 months.
  • High amount of game knowledge will be considered as an advantage.
We Offer:
  • Professional and dynamic work environment.
  • Corresponding training program.
  • Unique opportunity to gain extensive experience.
  • Personal and professional development in an international company.
  • Competitive remuneration package.
Qualifications
  • Must be able to work shifts (Morning, Afternoon, Night) in a flexible schedule including weekends and public holidays.
  • Must be 21 years of age or older.
  • Responsible, dedicated, and dependable
  • Able to work in a fast-paced environment
  • Bachelor degree in IT or Computing Sciences
Additional Information
  • Competitive salary and monthly bonuses; based on performance and loyalty
  • Paid 3 weeks training.
  • Individual development and real career progression opportunities
  • A pleasant, fast growing work environment, with free coffee and fruit on a daily basis

Evolution Gaming

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