Customs Customer Service Representative

2 days ago

Paranaque City, Calabarzon, Philippines SF Express Philippines Inc. Full time ₱250,000 - ₱500,000 per year

Job Description:

  • Assist Customs Representative and Operations team in ensuring proper monitoring, documentation, and processing of incoming and outgoing shipments.
  • Prepare import/export documentation, including Bill of Lading, Manifest, packing list, and invoices.
  • Notify brokers/consignees regarding incoming shipments.
  • Submit manifests for incoming and outgoing shipments and regularly check with service providers and shipping lines for updates.
  • Send routing orders and provide status updates to clients throughout shipment stages until delivery.
  • Follow up with carriers, forwarding agents, and airlines to ensure timely clearance and delivery of shipments.
  • Receive fax/email messages and documents for pre-alert of inbound/outbound shipments.
  • Monitor shipping schedules and communicate with relevant parties.
  • Assist in manifest submission and update checks for incoming and outgoing shipments.

Qualifications:

  • Familiarity with import/export documentation procedures.
  • Candidates must demonstrate a basic understanding of import/export documentation procedures.
  • Strong communication and coordination skills.
  • Ability to multitask and prioritise tasks effectively.
  • Attention to detail and accuracy in documentation.
  • Proficiency in using fax/email communication tools.
  • Knowledge of shipping schedules and logistics processes is an advantage.
  • Willingness to learn and adapt to fast-paced work environments.
  • Graduate of Customs Administration or any related course
  • Fresh graduates are welcome to apply
  • Licensed Customs Broker is an advantage

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