
Customer support representative
1 week ago
Qualifications:
- Minimum of 1 year experience in a customer service role, preferably in a fast-paced environment
- Strong verbal communication skills and a customer-first attitude
- Basic technical knowledge, especially related to hardware products, is a plus
- Detail-oriented with strong problem-solving abilities
Responsibilities:
- Respond to customer calls, assisting with order placement, product questions, and general inquiries
- Communicate order updates and guide customers through next steps
- Enter purchase orders into the system and send confirmations
- Use multiple software tools to ensure accurate and efficient order handling
- Coordinate with warehouse and sales teams to support timely order fulfillment
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