Customer Service Representative
12 hours ago
**Company: iQor Philippines
We have a lot available sites: bacolod, clark, dasmarinas, davao, fairview, iloilo, talisay, and santa
rosa city
Requirement:
Atleast senior high school graduate and can communicate english.
18 years old and above
Open for newbie or no experience
Open for ex ofw
Role Description
This is a full-time hybrid role for a Customer Service Representative based in Angeles, with some flexibility for remote work. The Customer Service Representative will handle customer inquiries, resolve issues, and ensure customer satisfaction. Responsibilities include managing customer interactions through various communication channels, providing product and service information, and addressing customer concerns promptly and effectively. Representatives will play a key role in maintaining a positive customer experience by delivering professional and empathetic service.
Qualifications
- Expertise in Customer Service, Customer Support, and maintaining Customer Satisfaction
- Proficiency in enhancing Customer Experience and delivering quality Customer Service
- Strong interpersonal and communication skills
- Problem-solving abilities and a focus on delivering resolutions effectively
- Basic proficiency with computer systems and CRM tools
- High school diploma or equivalent; additional qualifications are a plus**
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