Head of Field Sales – Freight Forwarding

About the role

The Head of Field Sales will be a pivotal leadership role responsible for overseeing and directing the entire field sales function across country. This role involves developing and executing a cohesive sales strategy to drive new business acquisition and revenue growth across all freight forwarding services, including air, sea, and cross-border logistics. The Head of Field Sales will be accountable for managing and mentoring a team of Field Sales team, who in turn lead teams of executives, ensuring alignment with overall business objectives and market expansion goals.

Key Accountabilities

• Deliver country field sales budget (volume & Gross Profit) and implement a comprehensive sales strategy to achieve business growth targets for the country, in alignment with regional and global objectives.
• Lead, manage, and mentor a team of Field Sales Managers across different countries, providing strategic guidance, setting performance standards, and fostering a high-performance sales culture.
• Oversee the sales pipeline and team performance, ensuring robust reporting, forecasting, and the effective use of Customer Relationship Management (CRM) tools to track progress against KPIs.
• Drive market development by identifying new business opportunities, monitoring competitor activity and market trends, and providing strategic input on pricing and service offerings.
• Act as a key escalation point for complex client issues and maintain strong relationships with major clients and stakeholders to ensure high levels of customer satisfaction and retention.
• Collaborate with internal departments, including Operations, Customer Service, and Technology, to ensure seamless service delivery and the development of integrated solutions that meet customer needs.

Qualifications, Skills and Experience:

• 8-10 years of experience in freight forwarding, with at least 4 years in a senior leadership or management role overseeing multi-team sales function.
• Extensive progressive experience in freight forwarding sales, with a significant portion of that time in a senior leadership or management role overseeing a multi-country or multi-team sales function.
• Proven track record of successfully developing and implementing sales strategies that drive significant revenue growth and market share.
• Deep knowledge of international logistics, INCOTERMS, customs procedures, and trade regulations across the Southeast Asian market.
• Exceptional leadership, coaching, and team management skills with a proven ability to motivate and develop a diverse sales force.
• Excellent communication, negotiation, and strategic presentation skills.
• Willingness to travel extensively as required for team meetings, client visits, and industry events.

Equal Employment Opportunity (EEO)

DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief.

By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualification for this or other job vacancies.

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future. In Asia Pacific, DP World employs more than 7,000 people, and has ports and terminals in 17 locations.

We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer's door.

WE MAKE TRADE FLOW

TO CHANGE WHAT'S POSSIBLE FOR EVERYONE

Disclaimer:

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