Field Sales Manager
2 days ago
Job description:
The Field Sales Manager is responsible for developing new business, retaining existing clients, and growing revenue across all freight forwarding services, including air, sea, and cross-border logistics. This role involves direct engagement with customers, overseeing sales pipelines, and implementing strategies to meet business growth targets.
Key Accountabilities
- Develop and execute a robust sales plan focused on acquiring new clients and expanding services with current clients.
- Identify business opportunities across import/export freight services, customs clearance, and warehousing, and monitor competitor activity and market trends.
- Build and maintain relationships with key customers, decision-makers, and local stakeholders.
- Act as an escalation point for complex customer service issues and ensure client satisfaction by collaborating with operations and customer service teams to ensure smooth delivery of solutions.
- Provide weekly and monthly sales reports, including revenue forecasts and pipeline status.
- Track team and individual sales performance using Customer Relation Management (CRM) tools and prepare business review presentations for internal and client-facing meetings.
Qualifications, Skills and Experience:
- A Diploma or Degree in Logistics, Supply Chain Management, Business, or a related field.
- A minimum of
5 years
of experience in
freight forwarding sales,
with at least
2 years
in a
leadership or supervisory
role. - Strong knowledge of international logistics, INCOTERMS, customs procedures, and trade regulations.
- Excellent communication skills
- An existing network of logistics clients (importers/exporters) is highly desirable.
- Must be willing to travel extensively for client meetings.
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