Customer Service Representative

2 days ago

Cebu City, Central Visayas, Philippines VA PLATINUM PTY LTD INC. Full time ₱300,000 - ₱450,000 per year

Ready to transform your career and embrace an exciting new challenge?

Eager to work closely with clients and gain hands-on experience?

Driven by a passion for professional growth and eager to unlock new opportunities?

Join VA Platinum

We are seeking Customer Service Representatives who are ready to take the next step in their careers by transitioning into an Administrative Virtual Assistant role. If you're eager to leverage your client service skills in a more flexible and varied environment, this opportunity offers a perfect blend of administrative responsibilities and the chance to grow in a new direction.

About the Role

We're seeking Admin Virtual Assistants to support Australian businesses. Focus on file management, administrative duties, email and social media management (if needed), and client relations. Our clients seek dedicated superstars eager to grow their businesses.

Ideal Candidate (Must Have Requirements)
  • A minimum of 3 years of work experience in customer service, sales and e-commerce, banking, finance and commerce, accounting, marketing, or human resources. Experience in administrative roles is also preferred
  • Proficiency in using Google and/or Microsoft Office applications, database management tools, and other computer skills
  • Experience with invoicing, complex administrative tasks, and client relations is a plus
  • Strong written and verbal English communication skills
  • Excellent email and calendar management abilities
  • High attention to detail
  • Amenable to working onsite (IT Park Cebu)
Tasks and Responsibilities
  • Entering and documenting data, and assisting with forms.
  • Managing emails and calendars
  • Updating and maintaining client records in the Customer Relationship Management (CRM) system
  • Coordinating with customers and clients, including prospects and existing clients
  • Handling client social media administration as needed
  • Documenting and improving processes as required
  • Conducting research, reporting, and managing vendors as necessary
Industry-leading benefits
  • HMO w/ Dental Coverage + Dependents + Free Mental Health Consultations
  • 2-week paid Holiday Break. Enjoy the season without worrying about your work.
  • Fixed weekends off (Saturday and Sunday). Take control of your weekends, relax with loved ones, or indulge in your passions.
  • Take advantage of working the day shift schedule Wake up to the sunrise and wind down as the sun sets.
We have a virtual recruitment process. What you need
  • Strong and Stable Internet Connection for uninterrupted video interviews
  • Laptop or PC with Webcam for online assessments and interviews

--

About VA Platinum

VA Platinum is a leading, fast-growing offshore staffing solution for Australian and New Zealand small and medium businesses. We recruit and manage virtual assistants (VAs) to empower business owners to achieve their goals. At the same time, we create meaningful opportunities for our staff in the Philippines to lead better lives.

We pride ourselves on having a supportive and collaborative team. We value energy, candid communication, and a high-performance work environment. We are looking for someone who fits well into this culture and can contribute positively to our team's dynamic.

Other Career Opportunities
  • General Admin VAs
  • AU Accountants/Bookkeepers
  • Financial Planning VAs
  • Mortgage Broking VAs
  • Mortgage Parabrokers (anywhere in the PH)
  • Paraplanners
  • Executive Assistants
  • Team Manager - Client Facing

  • Customer Service Representative

    5 days ago

    Cebu City, Central Visayas, Philippines Work Avenue and Business Solutions Incorporated Full time ₱200,000 - ₱400,000 per year

    A Customer Service Representative plays a vital role in delivering exceptional customer support and ensuring client satisfaction. The position involves responding to customer inquiries through various communication channels such as phone, email, or chat, while providing accurate information and effective solutions. The representative serves as the primary...

  • Customer Service Representative

    2 weeks ago

    Cebu City, Central Visayas, Philippines Supporting Enterprises Inc. Full time ₱25,000 per year

    Customer Service Representative (For Pooling)Night Shift | Php25, 000Location:9th Floor, MSY Tower, Cebu Business Park, Cebu CityJob Type: Full-TimeJob Purpose:Join our team as a Customer Service Representative and be the voice of excellence If you're passionate about delivering top-notch service and solving customer needs, we want YOUQualifications:At least...

  • Customer Service Representative

    3 days ago

    Cebu City, Central Visayas, Philippines PMConsulting Full time ₱360,000 per year

    We are seeking a dedicated and customer-focused Customer Service Representative (CSR) to join our pioneer account team. The CSR will be responsible for assisting customers with their needs. The ideal candidate must possess excellent communication skills, problem-solving abilities, and a passion for delivering outstanding customer...

  • Customer Service Representative

    2 weeks ago

    Cebu City, Central Visayas, Philippines 1840&Co Full time ₱48,000 - ₱60,000 per year

    Job Title: Remote Customer Service RepresentativeLocation: Anywhere in the PhilippinesEmployment Type: Full-TimeSalary: 5 USD per hrJob Summary:As we continue to steadily develop, we are looking to add a member to our small corporate team. We consider the ideal candidate to be a self-starter who possesses the right attitude to fit into a dynamic business...

  • Customer Service Representative

    2 days ago

    Cebu City, Central Visayas, Philippines Work Avenue and Business Solutions Incorporated Full time ₱20,000 - ₱60,000 per year

    We are looking for enthusiastic and customer-focused individuals to join our team as Customer Service Representatives for our Travel Account in Cebu. In this role, you will assist clients with travel-related inquiries, including flight bookings, hotel reservations, itinerary changes, and general customer support. You will be the frontline representative of a...

  • Customer Service Representative

    3 days ago

    Cebu City, Central Visayas, Philippines AROUND THE WORLD MANPOWER SERVICES INC. Full time ₱80,000 - ₱120,000 per year

    About the roleJoin the dynamic team at Around the World Manpower Services Inc. as a Customer Service Representative. This full-time position based in Santa Rosa City Laguna will have you playing a key role in delivering exceptional customer service through virtual processes. With a focus on call centre and customer service, this is an exciting opportunity to...

  • Customer Service Representative

    2 weeks ago

    Cebu City, Central Visayas, Philippines ContactPoint360 Full time ₱104,000 - ₱130,878 per year

    Join our CP360 Family, todayFrom Maple Leaf to Cebu: Proudly Cebuano, Uniquely CanadianJoin Our Canadian-Inspired Team in Cebu: Embrace Excellence TogetherWho We Are:Welcome to ContactPoint 360, the world's fastest-growing global BPO.At our roots, we are a Canadian privately-owned family company where entrepreneurial spirit and cherished family values come...

  • Customer Service Representative

    2 weeks ago

    Cebu City, Central Visayas, Philippines KMC Solutions Full time ₱150,000 - ₱250,000 per year

    Make your next big career move by applying as KMC Solutions' next CUSTOMER SERVICE REPRESENTATIVE I Provides outstanding customer service to pharmacies, physicians, health plan sponsors, and their members, beneficiaries, or employees by responding to and resolving phone inquiries related to benefit information, claims adjudication, eligibility verification,...

  • Customer Service Representative

    1 week ago

    Cebu City, Central Visayas, Philippines Stark Asia Solutions, Inc Full time ₱208,000 - ₱312,000 per year

    Customer Service Representative (Financial Account) – with Sign On Bonus of 20KLocation: Cebu Business Park, Cebu CityJob Type: Full-time | Onsite | Voice AccountApplication Process: OnsiteAbout the RoleWe are hiring Customer Service Representatives for our financial account If you have at least 1 year of BPO experience and are looking for a stable job...

  • Customer Service Representative

    2 weeks ago

    Cebu City, Central Visayas, Philippines Mancao Electronic Connect Business Solutions OPC Full time ₱180,000 - ₱360,000 per year

    Customer Service Representative (No Regional Accent, *CSR Experience required, Sales Experience Preferred)CUSTOMER SERVICE REPRESENTATIVE (NO REGIONAL ACCENT, *CSR EXPERIENCE REQUIRED)Location: Near Mambaling Flyover, Cebu CityCompany: MEBS Call Center PHAbout the RoleMEBS Call Center is looking for highly skilled and confident Customer Service...