Collection Specialist/Customer Service Representative
5 days ago
Responsibilities:
-Call customers with overdue accounts to discuss payment options
-Explain the benefits of repayment and how it affects their credit history
-Correct any misunderstandings regarding product policies and terms
-Diffuse tension stemming from previous negative customer experiences
-Set up payment plans and establish follow-up schedules
-Educate customers on the consequences of late payments
-Escalate difficult or unusual cases to the Team Lead as needed.
Qualifications:
-At least Senior High School Graduate or College Level education.
-Previous collections or BPO experience (minimum 6 months) preferred
-Must be willing to work in a start-up environment.
-Willingness to work a flexible and variable schedule.
-Willing to work onsite.
Job Type: Full-time
Pay: Php18, Php25,000.00 per month
Benefits:
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
Work Location: In person
-
Collection Specialist
2 weeks ago
Taguig, National Capital Region, Philippines Primus@knowledge@Specialist Full time ₱900,000 - ₱1,200,000 per yearAbout the role This is an exciting opportunity to join @Specialist' as a full-time Collection Specialist based in Taguig City, Metro Manila. As a key member of our Client Services team, you will play a vital role in maintaining our company's strong financial position by effectively managing and resolving outstanding client accounts.What you'll be...
-
Collection Customer Service Representative
1 week ago
Taguig, National Capital Region, Philippines J-K International Language Center Full time ₱300,000 - ₱360,000 per yearThis company helps organizations build innovative solutions, and digital customer experience. They have been in the industry for over 45 years.Position: Collection Customer Service Representative (Open for undergraduate + BGC)Company Industry: IT CompanyWork Location: BGC, Taguig CitySalary: Php25,000-Php30,000Work Set Up: Onsite (Monday...
-
Customer Service Representative
1 week ago
Taguig, National Capital Region, Philippines PLAYMATE LEISURE SOLUTIONS CORP. Full time ₱200,000 - ₱400,000 per yearWe are seeking a detail-oriented and customer-focused Customer Service Representative – KYC to join our team. In this role, you will be responsible for supporting the onboarding and compliance processes by assisting customers in completing their KYC requirements and ensuring that all documentation meets regulatory and internal standards.Key...
-
Customer Service Representative
5 days ago
Taguig, National Capital Region, Philippines PLAYMATE LEISURE SOLUTIONS CORP. Full time ₱600,000 - ₱1,200,000 per yearJob Summary:We are seeking a detail-oriented and customer-focused Customer Service Representative – KYC to join our team. In this role, you will be responsible for supporting the onboarding and compliance processes by assisting customers in completing their KYC requirements and ensuring that all documentation meets regulatory and internal standards.Key...
-
Customer Service Representative
6 days ago
Taguig, National Capital Region, Philippines Stark Asia Solutions Inc. Full time ₱40,000 - ₱60,000 per yearJob DescriptionAs a Specialist, you are responsible for providing outstanding service to our customers by providing timely resolutions to their queries. You will correspond with your customers through inbound/outbound calls regarding transactions on their accounts such as fraud investigation, collections, payments, loans, charges/fees, interest rates,...
-
Customer Service Representative
1 week ago
Taguig, National Capital Region, Philippines BCS Technology International Pty Ltd Full time ₱25,000 - ₱60,000 per yearCompany DescriptionBCS Technology International (BCS) is a global IT professional services organization specializing in the delivery of customized solutions in emerging technologies such as blockchain, digital, cloud, big data, AI, predictive analytics, and machine learning. With over 17 years of experience, BCS consultants have implemented end-to-end...
-
Customer Service Representative
22 hours ago
Taguig, National Capital Region, Philippines AUMTREND PH INC Full time ₱336,000 per yearResponsibilities:Responsible for handling both outbound & in-bound calls from customers or authorized third parties regarding all process & contingency situations arising due to any issuesHandle customer complaints during peak time and resolve the issues & advice the best resolution availableResponsible for prompt and accurate response to customer's needs...
-
Customer Service Representative
21 hours ago
Taguig, National Capital Region, Philippines AUMTREND PH INC Full time ₱1,000,000 - ₱3,360,000 per yearResponsibilities:Responsible for handling both outbound & in-bound calls from customers or authorized third parties regarding all process & contingency situations arising due to any issuesHandle customer complaints during peak time and resolve the issues & advice the best resolution availableResponsible for prompt and accurate response to customer's needs...
-
Customer Service Specialist
6 days ago
Taguig, National Capital Region, Philippines Pru Life UK Full time $70,000 - $120,000 per yearThe Customer Service Specialist contribute to smooth customer experiences by ensuring high availability and reliability of various platforms/touchpoints used by our customers. They address customer issues as required by a given business scenario.Job DescriptionResolve incidents and issues as they arise.Ensures that raised production tickets are closed within...
-
Customer Service Representative
6 days ago
Taguig, National Capital Region, Philippines Job Hiring and Ramp Alerts Full time ₱37,000 per yearCompany DescriptionWe create exceptional experiences for customers across various platforms, including online, phone, social media, and in-person. We offer a range of services such as logistics, fulfillment, acquisition, sales, customer care, and support to clients in diverse industries including automotive, financial services, healthcare, retail, and tech...