Collection Specialist/Customer Service Representative

5 days ago


Taguig, National Capital Region, Philippines Primus@Knowledge Specialists, Inc. Full time ₱216,000 - ₱300,000 per year

Responsibilities:

-Call customers with overdue accounts to discuss payment options

-Explain the benefits of repayment and how it affects their credit history

-Correct any misunderstandings regarding product policies and terms

-Diffuse tension stemming from previous negative customer experiences

-Set up payment plans and establish follow-up schedules

-Educate customers on the consequences of late payments

-Escalate difficult or unusual cases to the Team Lead as needed.

Qualifications:

-At least Senior High School Graduate or College Level education.

-Previous collections or BPO experience (minimum 6 months) preferred

-Must be willing to work in a start-up environment.

-Willingness to work a flexible and variable schedule.

-Willing to work onsite.

Job Type: Full-time

Pay: Php18, Php25,000.00 per month

Benefits:

  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Work Location: In person


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