Collection Specialist/Customer Service Representative

Responsibilities:Contact B2B clients via phone and email to follow up on outstanding payments.Monitor assigned accounts for delays or irregularities and take appropriate collection actions.Perform account reconciliations and resolve billing or payment discrepancies.Evaluate accounts for potential charge-offs according to client policies and...

We are seeking a detail-oriented and customer-focused Customer Service Representative – KYC to join our team. In this role, you will be responsible for supporting the onboarding and compliance processes by assisting customers in completing their KYC requirements and ensuring that all documentation meets regulatory and internal standards.Key...

Company DescriptionBCS Technology International (BCS) is a global IT professional services organization specializing in the delivery of customized solutions in emerging technologies such as blockchain, digital, cloud, big data, AI, predictive analytics, and machine learning. With over 17 years of experience, BCS consultants have implemented end-to-end...

ROLE: Customer Service Representative Location: Cubao, Mandaluyong & Taguig, Manila Salary: PHP 15,000Work Setup: Work-onsitePermanent JobStart Date: ASAPLanguage: EnglishHeadcounts: 50*About the Role:* As a Customer Service Representative, you will be performing the following tasks on a daily:* Responsible for providing customer service support according to...

Customer Service Representative | Shifting ScheduleOnsite : Mckinley TaguigSalary: Up to 45KAtleast 2nd year college with 6 months BPO experience voice internationalJob Summary:Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text,...

Role Responsibility:1. Answer or receive customer requests via different service channels (calls/chat/hotline/mail/tickets), and provide timely and accurate solutions based on SOP.2. Resolve cases within the scope of authority or escalate to the appropriate team for unresolved issues.3. Maintain records of customer interactions, process customer accounts,...

The Billing and Collections Specialist is a key contributor to the estate's financial stability, responsible for driving on-time payments through proactive outreach, persistent follow-ups, and excellent customer service. This role manages overdue accounts, resolves tenant and client concerns, and ensures collection targets and aging benchmarks are...

Job description:We are looking for dedicated Customer Service Representatives (CSR) for a Healthcare Account that will be responsible for handling customer inquiries, providing accurate information, and delivering excellent service to ensure customer satisfaction.Key Responsibilities:Answer incoming calls, chats, or emails from customers in a professional...

Benefits:Pure work onsite in Mckinley Hill, Taguig CityDay 1 HMO benefits w/ 3 FREE DependentsGroup Life Insurance for Employee5,000 Medicine Reimbursement for employee.SL is convertible into CASH15% Night DifferentialRequirementsi. Minimum of 6 monthsCollections Account or Voice Accountexperienceii. Total of 2 years BPO experience(Advantage only)iii....

We are looking for passionate and customer-focused individuals to join our team as Customer Service Representatives In this role, you will be the first point of contact for our customers—providing exceptional service and helping resolve issues in a professional and timely manner.Key Responsibilities:Handle inbound/outbound calls, emails, or chats from...