Customer Service Supervisor

The purpose of the Service Supervisor role is to lead the operational service delivery team that ensures that KONE always delivers on its commitments to our customers in a safe and timely manner and to the agreed high standard of quality. The Maintenance Supervisor establishes and maintains good relationships with his/her customers through regular...

Customer Service Specialist – Job ResponsibilitiesHandle inbound and outbound customer inquiries through phone, email, or chat.Provide Accurate Information About Products, Services, And Company Policies.Resolve customer complaints and issues promptly and professionally.Maintain a high level of empathy, patience, and professionalism in every...

Job description:Job Title: Customer Service SupervisorLocation: Mandaluyong CitySchedule: Full-time, Shifting ScheduleAvailability: Must be available for overtime, on-call duties, and occasional rest-day work as required.Job Summary:We are seeking a dedicated and experienced Customer Supervisor to oversee our call center operations. This role requires a...

Job SummaryResponsible for the smooth and efficient operations of the store's concierge counters, with the objective of providing customer-focused and quality service.Primary AccountabilitiesA. Counter OperationsOversees the daily operations of the store's concierge, private imprints, alteration services area and gift wrapping counters to ensure quality...

CSR Dispatchers — Security solutions firmEarn up to PHP 25,000/month for this back office position19/F Robinsons Summit Center, Ayala Avenue, Makati, PHQUALIFICATIONSA bachelor's degree in Criminology or a related field is a plusAt least 1 year of experience in a customer service representative rolePreferred experience in fraud detection, financial...

A Customer Service Officer serves as the primary point of contact between a business and its customers. This role involves handling inquiries, resolving complaints, and ensuring that customers have a positive experience with the company's services. Positioned within the Customer Service team, a Customer Service Officer's primary objective is to maintain high...

Our affiliate company, a premier car care center, is looking for a results-driven Service Supervisor to take full ownership of its service operations and play a key role in growing the business. Based at their modern facility in the EDSA Balintawak area, this role is critical for driving operational excellence and expanding our customer...

Our affiliate company, a premier car care center, is looking for a results-driven Service Supervisor to take full ownership of its service operations and play a key role in growing the business. Based at their modern facility in the EDSA Balintawak area, this role is critical for driving operational excellence and expanding our customer base.QUALIFICATIONAt...

The Contact Center manages customer interactions across several channels such as phone, e-mail, social media, BDO Mobile applications and the website, offering consistent, quality service on all, 24x7.As a Customer Service Officer (Voice), he/she would be responsible for providing excellent customer service to all BDO retails customers, BDO accredited...

Provide administrative and operational support to service center teams in NCR and North Luzon. Handle data encoding, case monitoring, and documentation of customer and dealer transactions. Assist in processing warranty claims, parts requisitions, replacements, and refunds. Coordinate with technicians, logistics, warehouse, finance and dealer care teams...